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Service Manager
Role Overview
Clinical Diagnostics Service Manager, products used in NHS pathology laboratories
A great opportunity for a Service Manager or team leader with experience working on clinical diagnostics, scientific laboratory equipment or medical devices instrumentation to join a growing and innovative global company in this sector.
The company will also consider applicants with an electronics qualification and management/supervisory experience, looking to move into the healthcare sector. Experience from areas such as: semiconductors, armed forces, trams, rail, high volume manufacturing, wind turbines, oil rigs, aerospace, aviation will be considered.
Role Requirements
TERRITORY: Based out of North East England traveling across the UK
PRODUCTS: Clinical Diagnostic Instrumentation used in oncology, diabetes testing, haemoglobin disorders
CLIENTS: NHS laboratories and private pathology laboratories
Main Responsibilities
– Develop and expand the functionality of the Service department
– Take responsibility for the development of Service staff
– Actively push the development of the service department with the Technical Services division
– Plan all PMs and Repairs within predefined deadlines
– Continuously review and evaluate associated PMS outputs to identify trends
– Ensure all Service Department KPI’s are achieved
– Product Management and Development
Person Specifications
Person Specification
Good management/team lead/supervisor experience
Good electronic and electro-mechanical experience.
Servicing experience within the clinical diagnostics/IVD, laboratory equipment or medical devices industry preferred but not essential
C & G, BTEC, ONC, HNC or other appropriate electronics qualifications.
The company will also consider applicants with an electronics qualification and management experience, looking to move into the healthcare sector. Experience from areas such as: semiconductors, trams, armed forces, rail, high volume manufacturing, wind turbines, oil rigs, aerospace, aviation will be considered.
Need to travel and stay away from home as required, could be at short notice. This must be considered as part of the job.