Back to search
Role Filled

Technical Service Manager

Medical Devices & Equipment
Engineers Field & Depot
Medical Imaging
Ireland
Speak to Albert
Imaging

Role Overview

Job Summary:
In this split role of field-based service manager and engineer (70% Manager/30% Engineer) you will lead the Healthcare Service Engineering team and assist the Service Operations Manager with day-to-day activities to ensure the needs of our customers are met in an efficient and effective way.

You will guide, manage and motivate the team, ensuring our high levels of service & technical/quality objectives are continuously being measured and met.

You will manage customer escalations when necessary.

Company Information

An excellent opportunity to join a well-respected and leading provider of diagnostic imaging products across the UK and Ireland, operating within the healthcare, dental and veterinary markets.
This company are known for their dedication to customer service, industry knowledge and focus on providing customers with the best tailored solutions to their needs.
This role involves leading the Ireland Service team.

Person Specifications

Person Specification:
Proven experience managing a Service Team, ensuring consistent delivery of exceptional customer service.
Excellent communication skills, commercially aware with a strong contract understanding and budget management experience.
Experience working in the Medical X-ray market is preferred, or experience in other medical modalities – ultrasound, CT or MRI.

Locations

Dublin
Midlands East
West
Previous Listing
Date Updated
10 Nov 2022
Job reference
70141
Categories
Full Time
Take Experience
Take Trainee
This role has been filled