Looks like you’re on the UK site. Choose another location to see content specific to your location
Technical Service Manager
Role Overview
Job Summary:
In this split role of field-based service manager and engineer (70% Manager/30% Engineer) you will lead the Healthcare Service Engineering team and assist the Service Operations Manager with day-to-day activities to ensure the needs of our customers are met in an efficient and effective way.
You will guide, manage and motivate the team, ensuring our high levels of service & technical/quality objectives are continuously being measured and met.
You will manage customer escalations when necessary.
Company Information
An excellent opportunity to join a well-respected and leading provider of diagnostic imaging products across the UK and Ireland, operating within the healthcare, dental and veterinary markets.
This company are known for their dedication to customer service, industry knowledge and focus on providing customers with the best tailored solutions to their needs.
This role involves leading the Ireland Service team.
Person Specifications
Person Specification:
Proven experience managing a Service Team, ensuring consistent delivery of exceptional customer service.
Excellent communication skills, commercially aware with a strong contract understanding and budget management experience.
Experience working in the Medical X-ray market is preferred, or experience in other medical modalities – ultrasound, CT or MRI.
Locations
We aim to operate and maintain the following set of core values
