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Role Filled

Uptime Support Manager

Medical Devices & Equipment
Field Sales or Business Dev
Medical
Essex, Kent & East Sussex
£28,000 - £32,000
Endoscopy

Company Information

Exciting opportunity to join a market leading medical device company!

Product areas: Focusing mainly on Endoscopes and Endoscopic Decontamination Equipment.

Area: Essex, Kent & East Sussex

Role:

To ensure our customer’s equipment is available when required so that vital and potentially lifesaving procedures can be carried out. This is achieved by educating and persuading end users to improve the care and handling of a wide range of medical devices to prevent avoidable equipment damage.

Three key areas:

Account Management
Regularly visit all customers on your territory, build relationships based on trust and rapport and provide ongoing customer support.

Data Analysis
Analyse repair trends to provide bespoke support aimed at reducing repairs.

Training and Education
Delivering exciting and engaging training sessions to groups of 2 to 50 (groups of 4 to 10 is the norm) using various methods such as group activities, hands on sessions, games, formal presentations and quizzes.

As a key member of the department, you will be an integral part of an exciting and highly motivated team of field-based individuals focusing mainly on Endoscopes and Endoscopic Decontamination Equipment.

You will often be the first point of contact for our customers helping them through various situations which could ultimately affect the day to day running of the department and services offered to the patient. These types of issues include avoidable endoscope damage resulting in repairs, new starter training or understanding the correct method to clean an endoscope. In doing so effectively you will be helping ensure the delivery of vital medical procedures can continue wherever possible.

Profile:
– Experience in customer facing role
– Medical, technical or clinical experience (desirable)
– Training sector experiences (desirable)

Locations

Ashford
Basildon
Beckenham
Benfleet
Bexley
Bishop's Stortford
Brentwood
Bromley
Camberwell
Canterbury
Chelmsford
Chigwell
Dagenham
Dartford
Deptford
East London
Gravesend
Grays
Greenwich
Harlow
Herne Bay
Hornchurch
Ilford
Lewisham
Leyton
Loughton
Maidstone
Margate
Medway
Orpington
Rayleigh
Romford
Sevenoaks
Sidcup
South East London
Southend-on-sea
Stratford
Tonbridge
Tunbridge Wells
Upminster
Walthamstow
Whitstable
Wickford
Previous Listing
Date Updated
18 Jan 2023
Job reference
70236
Categories
Full Time
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This role has been filled
Why Zenopa?

We aim to operate and maintain the following set of core values

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01

In house, contracting department.

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02

We liaise on your behalf

Required equipment, e.g. cars, laptops, mobiles, we negotiate with the employer source and manage these on your behalf.

03

Solid Industry Relationships

Our recruitment teams have built relationships with some of the UK’s most prestigious pharmaceutical companies

04

High Success Rate

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05

Systems that work for you

As an ISO 9000 organisation we have fully defined systems that are regularly audited. You can be assured we consistently following processes that deliver for all.