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Role Filled

Technical Support Engineer

Medical Devices & Equipment
Engineers Field & Depot
Theatre/Critical
South of England
£40,000 - £45,000
Theatre/Critical Sector

Role Overview

Reporting to: UK Technical Support Manager
Home-based role with travel to sites required as and when needed.

Are you a Field Service Engineer working in the Biomedical industry looking to cut down on travel? If so, we may have the opportunity for you!

Company Information

Ergea Group are one of the leading independent providers of healthcare technology management. They operate as an ousourcing partner for multivendor maintenance of the entire medical equipment portfolio in public and private healthcare organisations.

Ergea’s outstanding business model is an oustanding combination of integrated solutions, OEM independence and a thorough knowledge of healthcare processes that leads to better patient care, cost efficiencies and value maximisation of healthcare providers.

The group manages more than 1.4 million medical devices in over 2,700 healthcare facilities across 17 countries.

Role Requirements

– Providing technical support activites where needed across all departments. In addition, providing systems training to colleagues as needed.
– Assisting with Tech Support projects in line with agreed objectives.
– Helping with the management of technical audit data consolidation – data accuracy, coding and uploading of data for new contracts.
– Performing ‘health checks’ on sites which includes analysis of Biomedical technical activites, documentation and performance, co-ordinating with the Quality Manager.
– Managing the daily activities of the technical administrator.

Person Specifications

The ideal candidate:

– Will have previous experience in working with Biomedical equipment (as well as OEM training).
– Candidates who are able to demonstrate proven Field Service experience will be considered.
– HNC/HNC in Engineering, electronics or biomedical engineering (Desirable).
– Previous managerial experience is desirable.
– Will be highly competent in MS Excel / Word and will have excellent written and communication skills.
– Previous experience in working with databases is also essential.
– Travel as needed to perform Operational & Support duties and providing training where necessary.

Package

– £40,000 to £45,000 (dependent on experience).
– £5,000 car allowance
– Pension; 3% employee and 5% employer – Provider is Royal London (work place pension) – auto enrolled after 3 months (have the option to opt out after 1st deduction)
– 25 days holiday
– Perk box available for all employees (on intranet) – various vouchers can be purchased at a lower price.
– Eye care; eye test once a year (£25) and contribution to glasses (£75) if required for work.
– Cycle to work scheme; after 3 months continuous service. Buy a bike via salary sacrifice can save tax.

Locations

Aldershot
Amersham
Andover
Aylesbury
Banbury
Barnet
Basingstoke
Bath
Bicester
Bognor Regis
Borehamwood
Bournemouth
Brackley
Bracknell
Bridport
Bristol
Broxbourne
Buckingham
Camberley
Chertsey
Chessington
Chichester
Chippenham
Christchurch
Cirencester
Clevedon
Corby
Coventry
Crawley
Dorchester
Dunstable
Ealing
Eastleigh
Egham
Enfield
Epsom
Faringdon
Ferndown
Fulham
Gatwick
Gloucester
Greenford
Guildford
Harpenden
Harrow
Hatfield
Havant
Hayes
Haywards Heath
Hemel Hempstead
High Wycombe
Horsham
Kettering
Kingston-upon-Thames
Leamington Spa
Leatherhead
Leighton Buzzard
Luton
Lyme Regis
Maidenhead
Malmesbury
Marlow
Milton Keynes
Newbury
Newport Pagnell
Northampton
Northolt
Nuneaton
Oxford
Pinner
Poole
Portsmouth
Radlett
Reading
Redhill
Richmond upon Thames
Rickmansworth
Romsey
Rugby
Ruislip
Sailsbury
Slough
Southall
Southampton
St Albans
Staines
Stroud
Swindon
Tewkesbury
Towcester
Twickenham
Waltham Cross
Warminster
Watford
Wells
Welwyn
Wembley
West London
Westminster
Weston-super-Mare
Weymouth
Winchester
Windsor
Witney
Woking
Wokingham
Yeovil
Previous Listing
Date Updated
12 Jun 2023
Job reference
71438
Categories
Full Time
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This role has been filled
This role has been filled
Why Zenopa?

We aim to operate and maintain the following set of core values

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01
In house, contracting department.

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02
We liaise on your behalf

Required equipment, e.g. cars, laptops, mobiles, we negotiate with the employer source and manage these on your behalf.

03
Solid Industry Relationships

Our recruitment teams have built relationships with some of the UK’s most prestigious pharmaceutical companies

04
High Success Rate

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05
Systems that work for you

As an ISO 9000 organisation we have fully defined systems that are regularly audited. You can be assured we consistently following processes that deliver for all.