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Field Service Engineer

Scientific Supplier
Engineers Field & Depot
Anaylitical Chemistry
Midlands
£38,000 - £42,000
Scientific Chromatography
High Value Capital Equipment

Role Overview

As a Field Service Engineer, you will be responsible for the installation, maintenance, repair, and technical support of chromatography systems across your assigned territory. This role combines hands-on engineering, customer support, and system optimisation to ensure reliable instrument performance within laboratory, research, and industrial environments.

Company Information

Our client is a globally recognised laboratory technology organisation with more than 80 years of experience supporting research, quality control, and production environments across the pharmaceutical, chemical, food and beverage, environmental, and academic sectors.

As a family-owned business, they have built a reputation for combining technical innovation with long-term stability, investing in both their people and their technologies. Their culture is collaborative, pragmatic, and customer-focused, with a strong emphasis on quality, continuous improvement, and delivering dependable solutions that help laboratories operate safely and efficiently.

Role Requirements

Provide installation, maintenance, repair, and technical support for chromatography systems throughout the assigned territory.
Deliver on-site support and basic user training for HPLC and flash chromatography systems incorporating UV and ELSD detection technologies.
Identify opportunities to improve service delivery and contribute to continuous improvement initiatives across the service function.
Work closely with commercial colleagues to support customer satisfaction, equipment performance, and territory growth objectives.
Provide support across the wider UK operation when required, maintaining flexibility to travel outside the primary territory.
Participate in team meetings and cross-functional activities to ensure consistent, high-quality customer support.

Person Specifications

Previous Field Service experience within a laboratory environment is desirable.
Field Service experience within medical, scientific, analytical, or related technical sectors is desirable.
Self-motivated and capable of working independently in a field-based role.
Customer-focused with a professional and supportive approach to both internal and external stakeholders.
Committed to working in accordance with company procedures and standards.
Outgoing, collaborative, and comfortable working as part of a wider team.
Enthusiastic about field-based engineering and technical problem solving.

Package

Basic salary up to £42,000 dependent on experience.
Annual bonus of £2,000-£5,000 based on service department revenue, paid quarterly.
Company car.
Laptop and mobile phone provided.
25 days annual leave plus bank holidays.

If you are looking for a field-based engineering role where you can develop your technical expertise, take ownership of customer systems, and support laboratories operating within highly regulated and quality-focused environments, we would be pleased to hear from you.

Unless stated otherwise, candidates applying for UK-based positions must already be authorised to work in the UK.

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    Further Details/Cover Note

    Locations

    Alfreton
    Birmingham
    Brackley
    Bridgmorth
    Burton upon Trent
    Cannock
    Corby
    Coventry
    Derby
    Kettering
    Leamington Spa
    Leek
    Leicester
    Lichfield
    Loughborough
    Mansfield
    Market Drayton
    Market Harborough
    Matlock
    Melton Mowbray
    Newark
    Northampton
    Nottingham
    Nuneaton
    Rugby
    Shifnal
    Solihull
    Stoke-on-Trent
    Stone
    Sutton-in-Ashfield
    Telford
    Towcester
    Uttoxeter
    Walsall
    Warwick
    Willenhall
    Wolverhampton
    Date Updated
    19 Jun 2026
    Job reference
    75835
    Categories
    Full Time
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    Hiring contacts
    Maya
    Maya Shackell
    Expertise: Dental, Medical Devices, Service Engineering
    Apply for this role
    Why Zenopa?

    We aim to operate and maintain the following set of core values

    Group people cartoon
    01

    We liaise on your behalf

    Required equipment, e.g. cars, laptops, mobiles, we negotiate with the employer source and manage these on your behalf.

    02

    Solid Industry Relationships

    Our recruitment teams have built relationships with some of the UK’s most prestigious pharmaceutical companies

    03

    High Success Rate

    Our structured recruitment approach allows us to deliver consistently successful outcomes for both clients and candidates, supporting long-term placements and repeat partnerships.

    04

    Systems that work for you

    As an ISO 9000 organisation we have fully defined systems that are regularly audited. You can be assured we consistently following processes that deliver for all.

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