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Role Filled
Senior Field Service Engineer
Medical Devices & Equipment
Engineers Field & Depot
Atlanta, GA
$80,000 - $110,000
Imaging
Role Overview
You’ll support a growing install base of diagnostic X-Ray and Ultrasound systems, ensuring healthcare providers can deliver outstanding patient care with reliable technology.
Company Information
Our client is a key component of the Samsung Medical Imaging distribution channel, bringing market leading Samsung systems to the healthcare community located in the South- Eastern United States. They offer a variety of medical imaging equipment including Digital Radiography and Ultrasound systems and are committed to creating a new future for radiology professionals and patients with a mission to bring health and well-being to people’s lives.
Role Requirements
Troubleshoot and resolve complex hardware and software issues on diagnostic X-Ray and Ultrasound systems.
Install new equipment, perform planned maintenance, repairs, and manage replacement parts.
Complete ongoing training and certifications to maintain advanced technical expertise.
Independently manage customer service cases from issue identification through to resolution.
Maintain accurate service documentation, including maintenance records and parts usage.
Travel to customer sites to deliver installations, technical support, and user training.
Person Specifications
Experience servicing medical imaging equipment (X-Ray, Ultrasound, or similar diagnostic systems).
Strong technical troubleshooting skills with both hardware and software.
Ability to work independently, with sound judgment in critical situations.
Excellent communication and customer relationship skills.
Willingness to travel extensively (75%, up to 50% overnight).
Locations
Georgia
North Carolina
South Carolina
Previous Listing
Date Updated
22 Dec 2025
Job reference
75040
Categories
Full Time
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Hiring contacts
Albert Baines
Expertise:
Analytical Science, Life Science, Management
This role has been filled
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