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Field Service Engineer
Role Overview
You will install, maintain, and repair X-ray and DR imaging systems while ensuring minimal downtime and high customer satisfaction, including occasional travel for projects outside your core area.
Company Information
Zenopa has partnered with a US-based company specializing in diagnostic imaging solutions. They offer equipment sales, installation, and maintenance services, supporting healthcare providers across various clinical settings. With a focus on customer service, they deliver tailored solutions throughout the Mid-Atlantic region.
Role Requirements
Install, service, and maintain X-ray and DR imaging systems across customer sites.
Diagnose and troubleshoot technical issues efficiently to minimize equipment downtime.
Deliver high-quality customer service and build strong client relationships.
Complete service documentation and reports accurately and on time.
Support occasional installation projects outside the core territory (approx. 20% travel).
Person Specifications
Field Service experience with X-Ray/Medical Imaging equipment.
Electronics background.
Effective communication and customer service skills.
Willingness to travel regionally (2.5-hour radius).
Package
Car allowance and Gas Card.
Healthcare Package.
PTO.
IRA Matched.
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We aim to operate and maintain the following set of core values