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Field Service Engineer
Role Overview
As a Field Service Engineer, you will take ownership of the installation, maintenance, repair, and optimisation of advanced medical imaging systems across your assigned territory. This role combines hands-on technical problem solving with preventative service activities, helping healthcare providers maximise system uptime, performance, and reliability.
Company Information
Our client is a growing specialist within the medical imaging sector, supporting healthcare providers with high-quality diagnostic imaging solutions and technical expertise. With a strong reputation for customer service and engineering excellence, the business has built long-term partnerships across its customer base by delivering reliable support and maintaining high equipment performance standards.
The company fosters a collaborative and supportive culture where engineers are trusted to manage their territories effectively, develop their technical capabilities, and take ownership of customer outcomes. Continued investment in people, training, and service quality ensures engineers have the tools and support needed to succeed in the field.
Role Requirements
Install, maintain, and repair medical imaging systems across customer sites, ensuring equipment operates safely and effectively.
Carry out preventative maintenance and system upgrade activities to maximise equipment reliability and performance.
Diagnose and resolve technical faults efficiently, minimising system downtime and disruption for customers.
Build strong relationships with healthcare customers while providing on-site technical guidance and user support where required.
Manage service documentation, parts inventory, and territory planning to ensure service activities are completed accurately and efficiently.
Maintain high standards of technical service while representing the business professionally across the assigned territory.
Person Specifications
Previous field service experience within medical imaging is essential.
Strong mechanical, electrical, and fault-finding capabilities across complex technical systems.
Comfortable working independently and taking ownership of service activities within a regional territory.
Excellent communication and customer-facing skills.
Able to work flexibly and participate in on-call support requirements when required.
Package
Competitive salary with flexibility for experienced engineers
Stable territory with long-standing customer relationships
High degree of autonomy and trust
Opportunity to expand into CT, Mammography, and Cath Lab systems
If you are an experienced Field Service Engineer seeking a role that offers technical ownership, structured problem solving, and the opportunity to support critical healthcare technology, we would be pleased to hear from you.
Please note that candidates must be authorised to work in the United States.
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Hiring contacts
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