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Digital Field Service Engineer
Role Overview
An opportunity has arisen for a Field Service Engineer to join a leading healthcare technology organisation, supporting digital X-ray and mammography systems. This is a regional role covering the South West along the M4 corridor, offering a strong work-life balance with minimal overnight stays. The role combines service, maintenance and installation work, with excellent training and long-term career development.
Company Information
A global leader in advanced imaging and healthcare technology, this organisation delivers innovative diagnostic solutions across medical imaging, healthcare IT and clinical systems. With a strong presence in the UK and continued investment in cutting-edge technology, they are known for quality, reliability and ongoing engineer development.
Role Requirements
Service, maintain and repair digital X-ray (CR/DR) and mammography equipment.
Carry out planned preventative maintenance in line with service contracts.
Diagnose and resolve electrical, mechanical and system faults.
Support installations, upgrades and commissioning of equipment.
Work closely with internal teams including applications and sales.
Provide high levels of customer support across NHS and private healthcare sites.
Maintain accurate service records and manage spare parts stock.
Ensure compliance with all health & safety and regulatory standards.
Person Specifications
Previous field service engineering experience (healthcare desirable).
Experience working with X-ray systems OR strong electrical/electro-mechanical background (e.g. ex-military).
Strong fault-finding and problem-solving skills.
Customer-focused with excellent communication skills.
Basic IT/networking knowledge (Windows environments beneficial).
Ability to work independently and manage workload effectively.
Flexible approach to occasional out-of-hours or installation work.
Full UK driving licence.
Package
Salary up to £45,000 (reviewed annually).
10% performance bonus.
Company car or £540/month car allowance.
26 days holiday + bank holidays.
6% employer pension contribution.
Private medical cover.
Lunch and dinner allowances.
Life assurance.
Ongoing training and development (UK and international).
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We aim to operate and maintain the following set of core values