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Role Filled

Professional Services Manager

Scientific Supplier
Internal Technical Support
LIMS
Europe
Speak to Lis
IT/Software
Diagnostics
Pharma/Biotech
Universities

Role Overview

The role involves full profit and loss responsibility for services across Europe, specifically covering project delivery and application consulting. It requires close collaboration with sales, ensuring efficient project execution and client satisfaction, while continually driving team performance and operational improvements.

Company Information

Our client is a global leader in diagnostic informatics, providing cloud-based solutions to over 3,000 laboratories across multiple countries. With headquarters in the US and UK, it focuses on improving diagnostic workflows in healthcare, life sciences, and public health. The company has a strong reputation for delivering complex, end-to-end diagnostic solutions at scale.

Role Requirements

Deliver projects on time, within budget, and in line with contractual obligations.
Support sales through technical validation and estimation.
Monitor financial and operational project performance.
Lead and develop team capabilities, manage resource allocation, and ensure training and evaluations.
Maintain accurate project documentation and data systems.
Represent management in decision-making and team leadership.

Person Specifications

Strong experience with Laboratory Information Systems (LIS/LIMS).
Background in public health or laboratory environments.
Skilled in project management methodologies (PMBOK/Prince).
Excellent communication, leadership, and decision-making skills.
Fluent in German; English or French as a second language.
Educated to Master’s level or equivalent, with experience in complex software project delivery.

Package

Exceptionally high basic salary.
Company car/allowence.
Other benefits to be discussed.

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Locations

Baden-Württemberg
Bavaria
Berlin
Brandenburg
Bremen
Hamburg
Hesse
Lower Saxony
Mecklenburg-Western Pomerania
North Rhine-Westphalia
Rhineland-Palatinate
Saarland
Saxony
Saxony-Anhalt
Schleswig-Holstein
Thuringia
Previous Listing
Date Updated
20 Aug 2025
Job reference
74917
Categories
Full Time
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