Looks like you’re on the German site. Choose another location to see content specific to your location

Back to search
Role Filled

Professional Services Manager

Scientific Supplier
Internal Technical Support
LIMS
Europe
Speak to Lis
IT/Software
Diagnostics
Pharma/Biotech
Universities

Role Overview

The role involves full profit and loss responsibility for services across Europe, specifically covering project delivery and application consulting. It requires close collaboration with sales, ensuring efficient project execution and client satisfaction, while continually driving team performance and operational improvements.

Company Information

Our client is a global leader in diagnostic informatics, providing cloud-based solutions to over 3,000 laboratories across multiple countries. With headquarters in the US and UK, it focuses on improving diagnostic workflows in healthcare, life sciences, and public health. The company has a strong reputation for delivering complex, end-to-end diagnostic solutions at scale.

Role Requirements

Deliver projects on time, within budget, and in line with contractual obligations.
Support sales through technical validation and estimation.
Monitor financial and operational project performance.
Lead and develop team capabilities, manage resource allocation, and ensure training and evaluations.
Maintain accurate project documentation and data systems.
Represent management in decision-making and team leadership.

Person Specifications

Strong experience with Laboratory Information Systems (LIS/LIMS).
Background in public health or laboratory environments.
Skilled in project management methodologies (PMBOK/Prince).
Excellent communication, leadership, and decision-making skills.
Fluent in German; English or French as a second language.
Educated to Master’s level or equivalent, with experience in complex software project delivery.

Package

Exceptionally high basic salary.
Company car/allowence.
Other benefits to be discussed.

Even if you do not fit the criteria, we still want to hear from you! We have over 300 jobs not advertised on the website that you could be a perfect fit for!

Locations

Baden-Württemberg
Bavaria
Berlin
Brandenburg
Bremen
Hamburg
Hesse
Lower Saxony
Mecklenburg-Western Pomerania
North Rhine-Westphalia
Rhineland-Palatinate
Saarland
Saxony
Saxony-Anhalt
Schleswig-Holstein
Thuringia
Previous Listing
Date Updated
20 Aug 2025
Job reference
74917
Categories
Full Time
Take Experience
Take Graduate
Take Trainee
This role has been filled
Hiring contacts
Lis 3x4 2025
Lis Basnett
Expertise: Life Science
This role has been filled
Why Zenopa?

We aim to operate and maintain the following set of core values

Group people cartoon
01

We liaise on your behalf

Required equipment, e.g. cars, laptops, mobiles, we negotiate with the employer source and manage these on your behalf.

02

Solid Industry Relationships

Our recruitment teams have built relationships with some of the UK’s most prestigious pharmaceutical companies

03

High Success Rate

Our structured recruitment approach allows us to deliver consistently successful outcomes for both clients and candidates, supporting long-term placements and repeat partnerships.

04

Systems that work for you

As an ISO 9000 organisation we have fully defined systems that are regularly audited. You can be assured we consistently following processes that deliver for all.