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Sales & Technical Support Co-ordinator
Scientific Supplier
Internal Technical Support
Food and Beverage
East Sussex
£25,000 - £35,000
Role Overview
This is an excellent opportunity for someone with a background in Chemistry, Biology or a related scientific discipline who wants to apply their technical knowledge in a customer-facing role.
Working alongside Product Managers and Field Engineers, you will support customers using specialist environmental and water testing instrumentation, including automated chemical analysis and microbiological monitoring systems.
The role begins as an office-based position, allowing you to develop product knowledge and technical expertise before progressing into a field-based technical role involving demonstrations, customer training and instrument installations across the UK.
Company Information
Our client is a growing scientific instrumentation company supplying advanced environmental and water testing technologies to customers across the UK. Their solutions are used by water companies, environmental laboratories, food and beverage manufacturers, breweries and other industrial testing organisations to monitor water quality and support analytical testing.
Due to continued growth, they are looking to recruit a Sales & Technical Support Specialist to join their team.
Role Requirements
Provide technical support and troubleshooting assistance to customers.
Respond to technical enquiries and provide application guidance.
Prepare quotations and proposals.
Maintain CRM records and customer information.
Support sales and marketing activities.
Develop expertise across the product portfolio.
Following training, responsibilities will also include:
Customer demonstrations.
Instrument installations.
Customer training.
Site visits across the UK.
Technical presentations.
Person Specifications
Degree in a relevant scientific discipline.
Full UK Driving Licence.
Full right to work in the UK.
Ability to commute to Forest Row, East Sussex.
Willingness to undertake occasional UK travel and overnight stays following training.
Desirable Experience:
Experience with any of the following would be advantageous:
– Analytical instrumentation
– Electrochemistry
– UV-Vis Spectroscopy
– Fluorescence Spectroscopy
– Environmental or water testing
– Laboratory-based analysis
Any customer-facing, technical support or commercial experience would also be beneficial.
Package
Full product and application training.
Clear progression into a field-based technical specialist role.
Exposure to advanced scientific instrumentation.
Annual profit share bonus scheme.
25 days holiday plus birthday off.
Pension scheme.
Life assurance.
Supportive and collaborative working environment.
This opportunity would suit a scientist who enjoys problem solving, communication and working closely with customers, and is looking to develop a long-term career within the scientific instrumentation sector.
Unless stated otherwise, candidates applying for UK-based positions must already be authorised to work in the UK.
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Locations
Aldershot
Ashford
Banstead
Beckenham
Bexley
Bognor Regis
Brighton
Bromley
Camberley
Carshalton
Caterham
Chertsey
Chessington
Chichester
Crawley
Croydon
Dartford
Eastbourne
Egham
Epsom
Gatwick
Gravesend
Guildford
Havant
Haywards Heath
Horsham
Hove
Kingston-upon-Thames
Leatherhead
Lewes
Mitcham
Morden
Orpington
Portsmouth
Purley
Redhill
Richmond upon Thames
Sevenoaks
Sidcup
Staines
Sutton
Tonbridge
Tunbridge Wells
Twickenham
Woking
Date Updated
18 Jun 2026
Job reference
75831
Categories
Full Time
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