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Field Service Engineer
Scientific Supplier
Engineers Field & Depot
Life Science
Midlands & North UK
£44,000 - £48,000
Diagnostics
Role Overview
As a Field Service Engineer, you will take ownership of the installation, maintenance, troubleshooting, and ongoing performance of advanced laboratory and analytical instrumentation across the Midlands and Central UK. This role offers the opportunity to develop deep technical expertise while supporting researchers, scientists, and healthcare professionals to maximise system uptime and performance.
Company Information
Zenopa is partnered with a globally recognised manufacturer of scientific instrumentation serving research, pharmaceutical, biotechnology, and healthcare laboratories worldwide. Renowned for technical excellence, product quality, and customer support, the organisation operates within a structured and collaborative environment where engineers are equipped with the tools, training, and resources needed to deliver consistently high standards of service.
The company places significant emphasis on employee development, offering comprehensive OEM training, ongoing technical education, and clear opportunities for long-term career progression. Engineers are supported by established processes and strong technical teams, enabling them to focus on problem resolution, customer outcomes, and technical excellence.
Role Requirements
Service, maintain, and support advanced laboratory and analytical instrumentation through planned preventative maintenance and corrective service activities.
Diagnose and resolve electrical, electronic, and mechanical faults to ensure reliable system performance and minimal customer downtime.
Install, commission, and validate new instrumentation in accordance with manufacturer and customer requirements.
Provide technical troubleshooting and support both remotely and on customer sites, ensuring timely issue resolution.
Build strong working relationships with laboratory, research, pharmaceutical, and healthcare customers while delivering a high standard of technical service.
Maintain accurate service documentation, manage a regional territory effectively, and participate in OEM training and professional development programmes.
Person Specifications
Previous experience as a Field Service Engineer is essential.
Background within Life Sciences, laboratory equipment, analytical instrumentation, diagnostics, medical devices, or other complex technical equipment preferred.
Strong electrical and mechanical fault-finding skills.
Comfortable working independently and managing a regional territory.
Excellent communication and customer-facing skills.
Enthusiastic, proactive, and self-motivated approach.
Full UK driving licence.
Flexible regarding occasional overnight stays when required.
Package
£44,000 – £48,000 basic salary
Company vehicle
7% employer pension contribution
Private healthcare and income protection benefits
Mobile phone and laptop
25 days annual leave plus bank holidays
Full OEM product training, including overseas training opportunities
Long-term career development within a global organisation
No regular weekend working requirement
If you are a technically minded engineer looking to build your expertise on sophisticated scientific instrumentation within a supportive and highly structured environment, we would welcome your application.
Unless stated otherwise, candidates applying for UK-based positions must already be authorised to work in the UK.
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Locations
Alfreton
Birmingham
Bridgmorth
Brierley Hill
Burton upon Trent
Cannock
Coventry
Derby
Dudley
Leamington Spa
Leek
Leicester
Lichfield
Loughborough
Mansfield
Market Drayton
Market Harborough
Matlock
Melton Mowbray
Newark
Nottingham
Nuneaton
Rugby
Shifnal
Solihull
Stoke-on-Trent
Stone
Stourbridge
Sutton-in-Ashfield
Telford
Tipton
Uttoxeter
Walsall
Warwick
Willenhall
Wolverhampton
Date Updated
16 Jun 2026
Job reference
75828
Categories
Full Time
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Hiring contacts
Bilal Hussain
Expertise:
Chemistry, Medical Devices, Physics, Service Engineering
Related Jobs
The Zenopa Salary Guide is based on Zenopa industry experience, it is not specific to this particular job, but it is useful to provide you indicative information and enable you to find jobs when searching salary bands. Individual jobs salary ranges are frequently not released into the public domain, this will be released to you upon application.
Why Zenopa?
We aim to operate and maintain the following set of core values
