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Field Service Engineer

Scientific Supplier
Engineers Field & Depot
IVD
Midlands
£40,000 - £50,000
Diagnostics

Role Overview

Join an established technical services team as a Field Service Engineer, supporting advanced diagnostic instrumentation across the Midlands. You will take ownership of the installation, maintenance, calibration, and repair of laboratory diagnostic systems, helping NHS and clinical laboratories maximise equipment performance and reliability.

Company Information

Our client is a global leader in specialised diagnostics, providing advanced technologies that support hospitals, laboratories, and research facilities with critical patient testing and clinical decision-making.

Known for their commitment to quality, innovation, and customer support, they foster a collaborative culture where engineers receive comprehensive training, the tools to succeed, and genuine opportunities for long-term technical and career development.

Role Requirements

Carry out planned preventative maintenance, calibration, and servicing of advanced diagnostic instrumentation to maximise system performance and reliability.
Diagnose and repair electrical, electronic, and mechanical faults, providing effective technical support and troubleshooting for laboratory customers.
Install and commission new diagnostic systems, ensuring successful deployment and customer acceptance.
Maintain accurate service documentation, technical reports, and effective management of spare parts and company equipment.
Build trusted relationships with laboratory and healthcare professionals through responsive, high-quality technical support.
Participate in an occasional weekend telephone support rota while effectively managing service activities across your regional territory.

Person Specifications

Previous Field Service Engineering experience supporting electrical, electronic or electromechanical equipment.
Background within IVD/Diagnostics, Medical Devices, Scientific Instrumentation, Laboratory Equipment, or Military Engineering highly desirable.
Strong fault-finding, troubleshooting and problem-solving skills.
Experience carrying out installations, preventative maintenance and repairs.
Customer-focused with strong communication skills.
Able to work independently and manage a regional territory.
Strong attention to detail and ability to complete technical documentation accurately.
Engineering qualification (Electrical, Electronic, Biomedical or similar) advantageous.
Full UK Driving Licence.

Package

£45,000 to £50,000 basic salary – up to £52,000 for exceptional candidates.
10% annual bonus.
Tesla or Polestar company vehicle.
Private healthcare.
12% employer pension contribution.
Gym allowance.
25 days annual leave plus bank holidays.
Option to purchase an additional 5 days annual leave.
Laptop and mobile phone.
Comprehensive product training.
Career progression opportunities within a global organisation.

If you’re looking for a role where you can apply your technical expertise, take ownership of a well-planned regional territory, and continue developing your skills on market-leading diagnostic technologies, we’d be pleased to discuss this opportunity with you.

Unless stated otherwise, candidates applying for UK-based positions must already be authorised to work in the UK.

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    Further Details/Cover Note

    Locations

    Alfreton
    Birmingham
    Brackley
    Bridgmorth
    Brierley Hill
    Burton upon Trent
    Cannock
    Corby
    Coventry
    Derby
    Droitwich
    Dudley
    Kettering
    Leamington Spa
    Leek
    Leicester
    Lichfield
    Loughborough
    Malvern
    Market Drayton
    Market Harborough
    Matlock
    Melton Mowbray
    Northampton
    Nuneaton
    Rugby
    Shifnal
    Solihull
    Stoke-on-Trent
    Stone
    Stourbridge
    Telford
    Tipton
    Towcester
    Uttoxeter
    Walsall
    Warwick
    Willenhall
    Wolverhampton
    Worcester
    Date Updated
    26 Jun 2026
    Job reference
    75859
    Categories
    Full Time
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    Hiring contacts
    Bilal
    Bilal Hussain
    Expertise: Chemistry, Medical Devices, Physics, Service Engineering
    Apply for this role
    Why Zenopa?

    We aim to operate and maintain the following set of core values

    Group people cartoon
    01

    We liaise on your behalf

    Required equipment, e.g. cars, laptops, mobiles, we negotiate with the employer source and manage these on your behalf.

    02

    Solid Industry Relationships

    Our recruitment teams have built relationships with some of the UK’s most prestigious pharmaceutical companies

    03

    High Success Rate

    Our structured recruitment approach allows us to deliver consistently successful outcomes for both clients and candidates, supporting long-term placements and repeat partnerships.

    04

    Systems that work for you

    As an ISO 9000 organisation we have fully defined systems that are regularly audited. You can be assured we consistently following processes that deliver for all.

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