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Field Service Engineer
Role Overview
You will install, maintain, and repair medical imaging equipment, perform preventative maintenance and system upgrades, and troubleshoot technical issues to ensure minimal downtime and reliable system performance. You will also build strong customer relationships by providing on-site support and training while managing service documentation, parts inventory, and territory planning.
Company Information
Zenopa has partnered with a US-based company specializing in diagnostic imaging solutions. They offer equipment sales, installation, and maintenance services, supporting healthcare providers across various clinical settings. With a focus on customer service, they deliver tailored solutions across Michigan.
Role Requirements
You will Install, maintain, and repair medical imaging equipment, perform preventative maintenance and system upgrades, troubleshoot issues quickly to minimize downtime, build strong customer relationships and provide on-site training, manage service documentation, parts inventory, and territory planning.
Person Specifications
Field service experience (medical imaging preferred)
Strong mechanical, electrical, and troubleshooting skills
Comfortable working independently in customer environments
Excellent communication skills
Willing to work flexible hours and be on call
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Hiring contacts
We aim to operate and maintain the following set of core values