Business Development Manager

You will drive new business success by selling analytical instrumentation maintenance, repair services, and instruments, while managing leads and the sales pipeline. Your role includes optimizing sales processes, representing the company at industry events, ensuring customer satisfaction, and building a high-performing sales team over time.

Our client is a well-known provider of services that specialises in highly specialised analytical instrument repair and preventive maintenance for customers in laboratories. They have a committed group of engineers that are qualified to provide installation, upkeep, and compliance services for lab equipment made by different manufacturers. Founded in 2009 and based in Columbus, Ohio, they provide services to clients with a focus on Sciex LCMS as well as multi-vendor knowledge of GC, GCMS, LC, LCMS, HPLC, ICP, and other analytical equipment types.

Bachelor’s degree.
5+ years of professional experience in sales & commercial activities.
Strong communication skills (internally and externally) to effectively navigate responsibilities with other stakeholders toward successful outcomes.
Personality to succeed in well-capitalized but constrained small business environments.
o Tenacity, resourcefulness and grit to successfully penetrate and win with customer large and small across end-markets.
o Self-initiative to build an environment, toolset and processes to be successful.
o Willingness to own responsibilities and be held accountable for results.
Technical competency and capability (or an ability to learn) the equipment we service and understand the nature of customers’ concerns and requests.
Network and trusted contacts across small and midsize pharma, research, academic, life sciences and/or other relevant analytical end-markets, including resourcefulness to network within these targets to further build relationships and connectivity to similar decision makers.
Technologically-minded with strong curiosity to continuously adopt such tools to streamline processes, increase efficiency and improve effectiveness of the sales organization.

Base Salary: ~$120k+ expected.
Variable Contract Service Sales Compensation: 6% of new first year annual service contract value for first $1.0M of contracts generated. 10% for annual service contract value above $1.0M.
o Upsell or contract expansions at any point will earn additional variable compensation according to the contract value. However, there is no variable compensation for contract renewals at this time.
o Variable compensation paid in semi-annual intervals
Equipment Resale Compensation:
o 2.0% finders fee of equipment procurement value purchased by the Company for the identification and assisted facilitation of opportunistic instrument buying opportunities
o 2.0% sales fee of equipment resale value for successful sale of instrument
Health, dental, and vision insurance benefits
Retirement savings plan (e.g., 401(k) with employer match)