Field Service Engineer

We’re looking for a Field Service Engineer (FSE) to deliver exceptional technical support and customer training throughout the Northeast Region (MD, DE, NJ, PA, NY, CT, RI, MA, VT, NH, ME). In this client-facing role, you’ll install, maintain, and service a wide range of laboratory systems while building long-term relationships with users in both scientific and industrial settings.

Join a leading global innovator in laboratory technology solutions, known for transforming scientific workflows through advanced instrumentation. With over 25 years of success, dozens of patents, and more than 25,000 systems in use worldwide, this organization is dedicated to delivering faster, safer, and more cost-effective sample preparation methods for laboratories across industries. Backed by a strong foundation of sustainable growth and a reputation for quality, this company is shaping the future of laboratory science.

3+ years in a field service role within laboratory equipment, scientific instrumentation, or related technical industries.
Willingness and ability to travel extensively across the Northeast Region, with up to 4 on-site client visits per week.
Strong electromechanical aptitude with the ability to troubleshoot and explain complex systems clearly.
Familiarity with chemistry-based applications (inorganic/organic) is highly desirable.
Excellent verbal and written communication skills; capable of delivering technical content in a user-friendly way.
Self-motivated and able to manage a dynamic schedule with minimal supervision.
Proficient in Microsoft Office; experience with Salesforce or other CRM platforms is a plus.