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Field Service Engineer
Medical Devices & Equipment
Engineers Field & Depot
Sterile Services Division
South of England
£38,000 - £44,000
Infection Prevention
Role Overview
This is a regional field-based Medical Field Service Engineer position covering the South of England, supporting hospitals and healthcare facilities with the servicing, repair, commissioning, and validation of decontamination equipment. The role combines hands-on engineering, customer-facing technical support, and structured documentation within a quality-driven environment, with direct involvement in patient safety–critical systems.
Company Information
Zenopa has partnered with a specialist organisation operating within the medical decontamination sector, supporting NHS and private healthcare providers across the UK. The business is led by industry experts with decades of hands-on experience and a strong reputation for quality, patient safety, and long-term customer partnerships. They operate with a strong service-led culture, investing heavily in training, autonomy, and technical excellence rather than volume-driven service models.
Role Requirements
Carry out routine servicing, repairs, commissioning, testing, and validation of decontamination equipment.
Act as first-line technical support for customers, providing telephone and on-site assistance.
Attend customer sites to assess faults, investigate recurring issues, and implement corrective actions or modifications.
Advise customers on utilities, services, and operational requirements for equipment use.
Support upgrades, retrofits, safety recalls, and technical modifications as required.
Complete validation reports, service documentation, and administrative records accurately and in a timely manner.
Work closely with internal teams to ensure service quality, compliance, and customer satisfaction.
Attend training courses as required to maintain and expand product knowledge.
Person Specifications
Level 3 or higher qualification in Electrical Installation or Engineering (Prefered).
Engineering experience, ideally within medical, laboratory, or regulated environments.
Comfortable working with electrical and electromechanical equipment in confined spaces.
Calm, methodical approach to fault-finding and problem resolution.
Strong written and IT skills for reporting and validation documentation.
GCSEs in English and Mathematics (Science or Technical subject preferred).
Experience in medical decontamination or healthcare engineering is advantageous but not essential.
Package
Competitive basic salary
Company car or car allowance with fuel card (including personal use).
Private healthcare insurance
28 days annual leave + bank holidays
Structured training and long-term progression within a stable, specialist organisation.
Company pension scheme
Discretionary bonus scheme
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Locations
Aldershot
Andover
Basingstoke
Bracknell
Camberley
Chippenham
Eastleigh
Faringdon
Guildford
Malmesbury
Newbury
Reading
Romsey
Sailsbury
Southampton
Swindon
Winchester
Woking
Wokingham
Date Updated
17 Dec 2025
Job reference
75369
Categories
Full Time
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