What patients look for when choosing a dentist revealed

Simply health professionals reveal the results of their consumer health oral survey after asking patients what they look for when choosing a dental practice.
Top two reasons coming in at 90% were having the confidence that the practice was sterile and hygienic, followed very closely by dental trust (89%), with the offering of cosmetic treatments revealing 38% of the results.
The survey also revealed that 85% of adults that visit the dentist on a regular bases were satisfied with the care that they received, rising to 93% for those patients who were on a dental plan.
Dr Catherine Rutland, head of professional support services at Simplyhealth Professionals, said “Our data shows for the 6th year running that confidence in their dentist and the cleanliness of the surgery are the top most important factors. This survey gives us valuable insights into what patients require to ensure our services and communications are tailored to their needs and requirements.”
The rest of the results show:
• 90% – confidence that the surgery is sterile and hygienic
• 90% – the dentist will ensure the health of my teeth and gums
• 89% – trust in my dentist
• 88% – treatments and procedures are explained clearly
• 87% – good customer service
• 87% – being seen quickly in an emergency
• 84% – convenience of appointment times
• 84% – being seen on time for appointments
• 82% – convenience of practice location
• 82% – steps to maintain oral health between appointments are clearly communicated
• 81% – value for money
• 79% – reputation/recommendation of practice
• 50% – they offer a range of payment options
• 42% – quality awards and accreditations
• 38% – they offer cosmetic treatments
• 34% – they offer cosmetic non-dental treatments