Hiring in medical devices isn’t usually about finding good candidates. Most employers can identify those fairly quickly.
The harder decision is working out which candidate is actually right for the role.
It’s a challenge that comes up regularly in recruitment. A candidate may have the experience, industry knowledge, and track record that looks ideal on paper. Yet six months later, they may not be performing as expected. Meanwhile, another candidate with a less conventional background might go on to become one of the strongest hires in the team.
That’s because being a good candidate and being the right candidate aren’t always the same thing.
Experience only tells part of the story
When hiring managers review CVs, experience is often the first thing they look at.
Have they sold similar products? Have they worked with the same customer groups? Do they understand the market?
Those things matter, particularly in medical devices where technical knowledge and customer credibility can be important. However, experience doesn’t always explain how someone approaches the role.
Two candidates can have very similar career histories but very different ways of working. One may thrive in a fast-moving environment. Another may perform better with more structure and support.
The CV won’t always tell you that.
Every company operates differently
One reason hiring decisions can be difficult is that success often depends on the environment someone is joining.
A candidate who performed well in a large organisation may find a smaller business challenging. Equally, someone who has spent years in a highly entrepreneurial environment may struggle with more layers of process and reporting.
Neither candidate is wrong for the job market. They may simply be better suited to different types of businesses.
That’s why understanding how someone likes to work is often as important as understanding where they’ve worked.
Motivation matters more than many realise
Not every candidate enters a hiring process for the same reason.
Some are looking for progression. Some want a different product portfolio. Others are seeking greater stability, flexibility, or support.
Understanding those motivations can help employers assess whether the opportunity genuinely aligns with what the candidate wants next.
When there is a mismatch, even strong candidates can become difficult to retain.
Looking beyond the obvious choice
In competitive markets, there can be a tendency to focus on candidates who tick every box.
The challenge is that the obvious choice isn’t always the strongest long-term hire.
Candidates with transferable experience, strong relationship-building skills, or a different perspective can sometimes bring more value than someone whose background appears to be a perfect match.
This is something we regularly discuss with employers at Zenopa. The strongest hiring decisions are often made when businesses look beyond a checklist and focus on how someone is likely to perform in the reality of the role.
Finding the right fit
Most hiring managers can identify a good candidate.
Finding the right candidate requires a deeper understanding of what drives success within the team, the territory, and the wider business.
Experience, technical knowledge, and industry expertise will always be important. But they’re rarely the only factors that determine whether someone stays, performs, and grows within a role.
That’s often where the difference between a good hire and the right hire becomes clear.