Customer Services Officer

Full-time, office-based Customer Service Officer role in Warwick, acting as the first point of contact for patients and healthcare professionals to manage enquiries, process orders, and ensure smooth customer operations.

Zenopa are excited to once again be partnered exclusively with a leading provider of innovative medical technologies in the diabetes space. Our client provides therapeutic solutions for managing Type 1 diabetes. Their flagship products help patients better manage their glucose levels with ease and precision.

Previous experience in a customer service role
Strong organisational and time-management skills
Clear and confident communication skills
Professional, empathetic, and patient-facing attitude
Proficient in Microsoft Office (Word, Excel, Outlook)

Salary to be discussed based on experience
Opportunity to work with cutting-edge diabetes care technology
Supportive, inclusive company culture
Full training provided for systems and product knowledge
Monday to Friday working hours (9:30am–5:30pm)
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