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Field Service Engineer
Scientific Supplier
Engineers Field & Depot
HPLC/LCMS
Cambridge/Milton Keynes
£33,000 - £43,000
Scientific Chromatography
Scientific Mass Spectrometry
Role Overview
You will be responsible for end-to-end HPLC service support including installations, training, preventative maintenance, troubleshooting, validation, and SAP reporting, working within an experienced team while managing parts inventory, maintaining company assets, and covering the Midlands and Southeast with occasional UK-wide and overseas travel.
Company Information
Zenopa are partnered with a global company that has become a well-known leader in its industry. This organisation offers a wide selection of analytical tools and equipment that are essential for high-level quality control, research, and development across multiple sectors. The principles that guide their work are equity, collaboration, honesty, engagement, and the development of a diverse and inclusive working environment.
Role Requirements
To have a proficient knowledge of all the HPLC products with emphasis on the relevant service schedules available for customers.
Work as part of an experienced team offering first class customer support.
Perform Installations of new instrumentation, followed by customer training.
Preventative Maintenance visits usually on an annual basis.
Conduction breakdowns / troubleshooting with 48 Hour Response times.
Validation of instrumentation, IQOQ / PQ Testing.
Reporting of all service jobs using SAP in a timely manner.
Maintaining accurate inventory of spare parts in car stock.
Covering the Midlands/Southeastern England mainly and prepared to travel to all parts of the UK on occasions.
Occasional travel overseas – usually for training in Germany.
To ensure all company assets that are provided to carry out the job are maintained in an appropriate and business-like condition e.g. company car; laptop and phone.
Any other appropriate and reasonable task that may be required from time to time upon request of the company.
Person Specifications
Located in Milton Keynes or Cambridgeshire.
Experience in HPLC / LCMS.
Experience with other Analytical Instrumentation if no HPLC or LCMS experience.
Background of maintenance and troubleshooting skills in previous positions.
Worked as an engineer or come from an analytical background carrying out on site support.
Experience working in GLP/GMP environment.
Be prepared to travel and stay away as required.
Package
Salary up to £43,000 D.O.E.
Bonus Scheme (£6.5k).
Company Car + Expenses Covered
25 Days Holiday + 8 Bank Holidays.
Pension Scheme.
Private Healthcare.
Mobile Phone + Laptop.
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Locations
Amersham
Aylesbury
Banbury
Barnet
Basingstoke
Bicester
Bishop's Stortford
Borehamwood
Brackley
Bracknell
Brent
Brentwood
Broxbourne
Buckingham
Camberwell
Cambridge
Camden
Chelmsford
Chigwell
City of London
Clapham
Corby
Dagenham
Deptford
Dunstable
Ealing
East Central London
East London
Ely
Enfield
Fulham
Grays
Greenford
Greenwich
Hackney
Haringey
Harlow
Harpenden
Harrow
Hatfield
Hayes
Hemel Hempstead
Hertford
High Wycombe
Hitchin
Hornchurch
Ilford
Islington
Kettering
Leighton Buzzard
Lewisham
Leyton
Loughton
Luton
Maidenhead
Marlow
Milton Keynes
Newbury
Newmarket
Newport Pagnell
North London
North West London
Northampton
Northolt
Oxford
Pinner
Putney
Radlett
Reading
Rickmansworth
Romford
Royston
Ruislip
Saffron Walden
Slough
South East London
South West London
Southall
St Albans
Stevenage
Stratford
Towcester
Upminster
Waltham Cross
Walthamstow
Wandsworth
Watford
Welwyn
Wembley
West Central London
West London
Westminster
Wimbledon
Windsor
Witney
Wokingham
Date Updated
17 Dec 2025
Job reference
75389
Categories
Full Time
Permanent
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