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Role Filled

Service Business Development Specialist

Scientific Supplier
Field Sales or Business Dev
Service Contracts
UK
£45,000 - £50,000
Scientific Chromatography
Scientific Mass Spectrometry
Service sales

Role Overview

You will drive UK service agreement growth by securing new and renewal contracts across a large installed base, working closely with service, product, and capital sales teams to deliver tailored solutions in a technically advanced environment.

Company Information

Zenopa are partnered with a global company that has become a well-known leader in its industry. This organisation offers a wide selection of analytical tools and equipment that are essential for high-level quality control, research, and development across multiple sectors. The principles that guide their work are equity, collaboration, honesty, engagement, and the development of a diverse and inclusive working environment.

Role Requirements

Sell and renew service agreements across an installed base of analytical instrumentation.
Manage and develop high-value service contracts.
Re-engage lapsed customers and convert non-contract customers.
Identify new service opportunities within existing accounts.
Build strong, consultative customer relationships across multiple industry sectors.
Maintain a structured sales pipeline and accurate CRM activity.
Represent the business professionally at customer meetings and events.

Person Specifications

This role would suit candidates from a variety of backgrounds, including:
Service sales within analytical instrumentation.
Capital equipment sales with a strong service focus.
Field Service Engineers or Technical Support professionals seeking a move into sales.

You’ll ideally have:
Experience working with analytical laboratory equipment (e.g. HPLC, LCMS, GC, GCMS, FTIR, UV, TOC)
An understanding of service agreements and laboratory environments (GLP/GMP beneficial).
A consultative sales approach and strong relationship-building skills.
The ability to work independently within a UK-wide territory.

Package

Generous bonus.
Company car (hybrid or electric).
Pension, private healthcare, laptop, mobile phone.
25 days holiday plus bank holidays.
Work with a broad and respected analytical product portfolio.
Strong training, development and long-term career opportunity.

Locations

Amersham
Aylesbury
Banbury
Barnet
Bicester
Borehamwood
Bourne
Brackley
Broxbourne
Buckingham
Cambridge
Corby
Coventry
Dunstable
Ely
Enfield
Greenford
Harpenden
Harrow
Hatfield
Hayes
Hemel Hempstead
Hertford
High Wycombe
Hitchin
Kettering
Leamington Spa
Leicester
Leighton Buzzard
Loughborough
Luton
Maidenhead
Market Harborough
Marlow
Melton Mowbray
Milton Keynes
Newmarket
Newport Pagnell
Northampton
Northolt
Nuneaton
Oxford
Peterborough
Pinner
Radlett
Rickmansworth
Royston
Rugby
Ruislip
Saffron Walden
Slough
Southall
St Albans
Stamford
Stevenage
Towcester
Waltham Cross
Watford
Welwyn
Wembley
Windsor
Witney
Previous Listing
Date Updated
17 Feb 2026
Job reference
75384
Categories
Full Time
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This role has been filled
Hiring contacts
Kirstie
Kirstie Chatto
Expertise: Chemistry, Life Science, Physics
This role has been filled
Why Zenopa?

We aim to operate and maintain the following set of core values

Group people cartoon
01

We liaise on your behalf

Required equipment, e.g. cars, laptops, mobiles, we negotiate with the employer source and manage these on your behalf.

02

Solid Industry Relationships

Our recruitment teams have built relationships with some of the UK’s most prestigious pharmaceutical companies

03

High Success Rate

Our structured recruitment approach allows us to deliver consistently successful outcomes for both clients and candidates, supporting long-term placements and repeat partnerships.

04

Systems that work for you

As an ISO 9000 organisation we have fully defined systems that are regularly audited. You can be assured we consistently following processes that deliver for all.