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Role Filled
Field Service Engineer
Scientific Supplier
Engineers Field & Depot
Anaylitical Chemistry
Midlands
£38,000 - £42,000
Scientific Chromatography
High Value Capital Equipment
Role Overview
As a Field Service Engineer, you will be responsible for the installation, maintenance, repair, and technical support of chromatography systems across your assigned territory. This role combines hands-on engineering, customer support, and system optimisation to ensure reliable instrument performance within laboratory, research, and industrial environments.
Company Information
Our client is a globally recognised laboratory technology organisation with more than 80 years of experience supporting research, quality control, and production environments across the pharmaceutical, chemical, food and beverage, environmental, and academic sectors.
As a family-owned business, they have built a reputation for combining technical innovation with long-term stability, investing in both their people and their technologies. Their culture is collaborative, pragmatic, and customer-focused, with a strong emphasis on quality, continuous improvement, and delivering dependable solutions that help laboratories operate safely and efficiently.
Role Requirements
Provide installation, maintenance, repair, and technical support for chromatography systems throughout the assigned territory.
Deliver on-site support and basic user training for HPLC and flash chromatography systems incorporating UV and ELSD detection technologies.
Identify opportunities to improve service delivery and contribute to continuous improvement initiatives across the service function.
Work closely with commercial colleagues to support customer satisfaction, equipment performance, and territory growth objectives.
Provide support across the wider UK operation when required, maintaining flexibility to travel outside the primary territory.
Participate in team meetings and cross-functional activities to ensure consistent, high-quality customer support.
Person Specifications
Previous Field Service experience within a laboratory environment is desirable.
Field Service experience within medical, scientific, analytical, or related technical sectors is desirable.
Self-motivated and capable of working independently in a field-based role.
Customer-focused with a professional and supportive approach to both internal and external stakeholders.
Committed to working in accordance with company procedures and standards.
Outgoing, collaborative, and comfortable working as part of a wider team.
Enthusiastic about field-based engineering and technical problem solving.
Package
Basic salary up to £42,000 dependent on experience.
Annual bonus of £2,000-£5,000 based on service department revenue, paid quarterly.
Company car.
Laptop and mobile phone provided.
25 days annual leave plus bank holidays.
If you are looking for a field-based engineering role where you can develop your technical expertise, take ownership of customer systems, and support laboratories operating within highly regulated and quality-focused environments, we would be pleased to hear from you.
Unless stated otherwise, candidates applying for UK-based positions must already be authorised to work in the UK.
Locations
Alfreton
Birmingham
Brackley
Bridgmorth
Burton upon Trent
Cannock
Corby
Coventry
Derby
Kettering
Leamington Spa
Leek
Leicester
Lichfield
Loughborough
Mansfield
Market Drayton
Market Harborough
Matlock
Melton Mowbray
Newark
Northampton
Nottingham
Nuneaton
Rugby
Shifnal
Solihull
Stoke-on-Trent
Stone
Sutton-in-Ashfield
Telford
Towcester
Uttoxeter
Walsall
Warwick
Willenhall
Wolverhampton
Previous Listing
Date Updated
05 Aug 2026
Job reference
75835
Categories
Full Time
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