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Service Business Development Specialist

Scientific Supplier
Field Sales or Business Dev
Service Contracts
UK
£45,000 - £50,000
Scientific Chromatography
Scientific Mass Spectrometry
Service sales

Role Overview

You will drive UK service agreement growth by securing new and renewal contracts across a large installed base, working closely with service, product, and capital sales teams to deliver tailored solutions in a technically advanced environment.

Company Information

Zenopa are partnered with a global company that has become a well-known leader in its industry. This organisation offers a wide selection of analytical tools and equipment that are essential for high-level quality control, research, and development across multiple sectors. The principles that guide their work are equity, collaboration, honesty, engagement, and the development of a diverse and inclusive working environment.

Role Requirements

Sell and renew service agreements across an installed base of analytical instrumentation.
Manage and develop high-value service contracts.
Re-engage lapsed customers and convert non-contract customers.
Identify new service opportunities within existing accounts.
Build strong, consultative customer relationships across multiple industry sectors.
Maintain a structured sales pipeline and accurate CRM activity.
Represent the business professionally at customer meetings and events.

Person Specifications

This role would suit candidates from a variety of backgrounds, including:
Service sales within analytical instrumentation.
Capital equipment sales with a strong service focus.
Field Service Engineers or Technical Support professionals seeking a move into sales.

You’ll ideally have:
Experience working with analytical laboratory equipment (e.g. HPLC, LCMS, GC, GCMS, FTIR, UV, TOC)
An understanding of service agreements and laboratory environments (GLP/GMP beneficial).
A consultative sales approach and strong relationship-building skills.
The ability to work independently within a UK-wide territory.

Package

Generous bonus.
Company car (hybrid or electric).
Pension, private healthcare, laptop, mobile phone.
25 days holiday plus bank holidays.
Work with a broad and respected analytical product portfolio.
Strong training, development and long-term career opportunity.

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    Further Details/Cover Note

    Locations

    Amersham
    Aylesbury
    Banbury
    Barnet
    Bicester
    Borehamwood
    Bourne
    Brackley
    Broxbourne
    Buckingham
    Cambridge
    Corby
    Coventry
    Dunstable
    Ely
    Enfield
    Greenford
    Harpenden
    Harrow
    Hatfield
    Hayes
    Hemel Hempstead
    Hertford
    High Wycombe
    Hitchin
    Kettering
    Leamington Spa
    Leicester
    Leighton Buzzard
    Loughborough
    Luton
    Maidenhead
    Market Harborough
    Marlow
    Melton Mowbray
    Milton Keynes
    Newmarket
    Newport Pagnell
    Northampton
    Northolt
    Nuneaton
    Oxford
    Peterborough
    Pinner
    Radlett
    Rickmansworth
    Royston
    Rugby
    Ruislip
    Saffron Walden
    Slough
    Southall
    St Albans
    Stamford
    Stevenage
    Towcester
    Waltham Cross
    Watford
    Welwyn
    Wembley
    Windsor
    Witney
    Date Updated
    17 Dec 2025
    Job reference
    75384
    Categories
    Full Time
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    Apply for this role
    Why Zenopa?

    We aim to operate and maintain the following set of core values

    Group people cartoon
    01

    In house, contracting department.

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    02

    We liaise on your behalf

    Required equipment, e.g. cars, laptops, mobiles, we negotiate with the employer source and manage these on your behalf.

    03

    Solid Industry Relationships

    Our recruitment teams have built relationships with some of the UK’s most prestigious pharmaceutical companies

    04

    High Success Rate

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    05

    Systems that work for you

    As an ISO 9000 organisation we have fully defined systems that are regularly audited. You can be assured we consistently following processes that deliver for all.