CMA Continues Veterinary Market Review

The CMA’s primary worries are still unchanged: whether customers are receiving sufficient knowledge to make educated decisions; whether corporate governance is impeding competition in particular markets; if business organisations have a motivation to make decisions in a way that limits options; whether pet owners may be paying too much for medications; and whether the regulatory environment is out of date.

Chief Executive of the CMA stated: “The message from our vets work so far has been loud and clear many pet owners and professionals have concerns that need further investigation.’’

“We’ve heard from people who are struggling to pay vet bills, potentially overpaying for medicines and don’t always know the best treatment options available to them.’’

“We also remain concerned about the potential impact of sector consolidation and the incentives for large, integrated vet groups to act in ways which reduce consumer choice.’’

“In March we proposed that a formal market investigation was the best route to fully explore these concerns and, if appropriate, take direct action to address them.’’

“While we’re aware of acute staff shortages and difficult working conditions for vets, we consider a formal market investigation is essential to ensure good outcomes for the millions of pet owners in the UK as well as professionals working in the sector.’’