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Role Filled

Customer Service Engineer

Medical Devices & Equipment
Engineers Field & Depot
Medical Imaging
London
Up to £39,250

Role Overview

You will installation, troubleshoot, repair, and maintain specialist Xray equipment in hospitals across the M25 and surrounding areas.

Company Information

This company is a big player in the medical technology market with a history of pioneering technologies and product innovations. They are passionate about empowering healthcare providers to better help their patients.
They are leaders in the development of enterprise services and digital health, with extensive expertise in molecular science, diagnostics and therapeutic imaging.

Role Requirements

Travel to customer sites on most weekdays and 12 weekend days per year, servicing, maintaining, updating and installing specialist products.

Escalate as appropriate situations where customer satisfaction is compromised, or contractual obligations are unlikely to be met.
Understand and comply with work instructions, policies, and regulatory requirements.
Provide out of hours technical service support.
Attend product training courses in Europe and USA in order to build competence in providing technical assistance and support to customers.
Work as part of a multidisciplinary team within customer services to ensure our company values are achieved.

Person Specifications

HNC/HND in an Electronics, Engineering, or Bio-Chemistry related field is ideal.
Previous field service experience finding faults on electronic or medical equipment is ideal.
Strong IT, Microsoft Office and Networking Infrastructure skills.
Excellent customer facing skills and able to quickly gain the respect of both colleagues and customers at all levels.
You must hold a full UK driving license and be open to travelling 4 hours per day on average.

Package

Ongoing training programmes
Company car
Bonus scheme
Generous pension contribution
Private medical insurance
Financial guidance

Locations

Aldershot
Amersham
Andover
Ashford
Aylesbury
Banbury
Banstead
Barnet
Basingstoke
Bicester
Bognor Regis
Borehamwood
Bracknell
Brent
Brighton
Broxbourne
Camberley
Camberwell
Camden
Carshalton
Caterham
Chertsey
Chessington
Chichester
City of London
Clapham
Crawley
Croydon
Deptford
Dunstable
Ealing
East Central London
East London
Eastbourne
Eastleigh
Egham
Enfield
Epsom
Fulham
Gatwick
Greenford
Greenwich
Guildford
Hackney
Haringey
Harpenden
Harrow
Hatfield
Havant
Hayes
Haywards Heath
Hemel Hempstead
High Wycombe
Horsham
Hove
Islington
Kingston-upon-Thames
Leatherhead
Leighton Buzzard
Lewes
Lewisham
Leyton
Luton
Maidenhead
Marlow
Mitcham
Morden
Newbury
North London
North West London
Northolt
Oxford
Pinner
Portsmouth
Purley
Putney
Radlett
Reading
Redhill
Richmond upon Thames
Rickmansworth
Romsey
Ruislip
Sailsbury
Sevenoaks
Slough
South East London
South West London
Southall
Southampton
St Albans
Staines
Stratford
Sutton
Tonbridge
Tunbridge Wells
Twickenham
Waltham Cross
Walthamstow
Wandsworth
Watford
Welwyn
Wembley
West Central London
West London
Westminster
Wimbledon
Winchester
Windsor
Witney
Woking
Wokingham
Previous Listing
Date Updated
10 Oct 2024
Job reference
72779
Categories
Full Time
Permanent
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