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Customer Service Engineer

Medical Devices & Equipment
Engineers Field & Depot
Medical Imaging
South
Up to £39,250

Role Overview

You will installation, troubleshoot, repair, and maintain specialist Xray equipment in hospitals across the M25 and surrounding areas.

Company Information

This company is a big player in the medical technology market with a history of pioneering technologies and product innovations. They are passionate about empowering healthcare providers to better help their patients.
They are leaders in the development of enterprise services and digital health, with extensive expertise in molecular science, diagnostics and therapeutic imaging.

Role Requirements

Travel to customer sites on most weekdays and 12 weekend days per year, servicing, maintaining, updating and installing specialist products.

Escalate as appropriate situations where customer satisfaction is compromised, or contractual obligations are unlikely to be met.
Understand and comply with work instructions, policies, and regulatory requirements.
Provide out of hours technical service support.
Attend product training courses in Europe and USA in order to build competence in providing technical assistance and support to customers.
Work as part of a multidisciplinary team within customer services to ensure our company values are achieved.

Person Specifications

HNC/HND in an Electronics, Engineering, or Bio-Chemistry related field is ideal.
Previous field service experience finding faults on electronic or medical equipment is ideal.
Strong IT, Microsoft Office and Networking Infrastructure skills.
Excellent customer facing skills and able to quickly gain the respect of both colleagues and customers at all levels.
You must hold a full UK driving license and be open to travelling 4 hours per day on average.

Package

Ongoing training programmes
Company car
Bonus scheme
Generous pension contribution
Private medical insurance
Financial guidance

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    Further Details/Cover Note

    Locations

    Aldershot
    Amersham
    Andover
    Ashford
    Aylesbury
    Banbury
    Banstead
    Barnet
    Basingstoke
    Bicester
    Bognor Regis
    Borehamwood
    Bracknell
    Brent
    Brighton
    Broxbourne
    Camberley
    Camberwell
    Camden
    Carshalton
    Caterham
    Chertsey
    Chessington
    Chichester
    City of London
    Clapham
    Crawley
    Croydon
    Deptford
    Dunstable
    Ealing
    East Central London
    East London
    Eastbourne
    Eastleigh
    Egham
    Enfield
    Epsom
    Fulham
    Gatwick
    Greenford
    Greenwich
    Guildford
    Hackney
    Haringey
    Harpenden
    Harrow
    Hatfield
    Havant
    Hayes
    Haywards Heath
    Hemel Hempstead
    High Wycombe
    Horsham
    Hove
    Islington
    Kingston-upon-Thames
    Leatherhead
    Leighton Buzzard
    Lewes
    Lewisham
    Leyton
    Luton
    Maidenhead
    Marlow
    Mitcham
    Morden
    Newbury
    North London
    North West London
    Northolt
    Oxford
    Pinner
    Portsmouth
    Purley
    Putney
    Radlett
    Reading
    Redhill
    Richmond upon Thames
    Rickmansworth
    Romsey
    Ruislip
    Sailsbury
    Sevenoaks
    Slough
    South East London
    South West London
    Southall
    Southampton
    St Albans
    Staines
    Stratford
    Sutton
    Tonbridge
    Tunbridge Wells
    Twickenham
    Waltham Cross
    Walthamstow
    Wandsworth
    Watford
    Welwyn
    Wembley
    West Central London
    West London
    Westminster
    Wimbledon
    Winchester
    Windsor
    Witney
    Woking
    Wokingham
    Date Updated
    05 Apr 2024
    Job reference
    72779
    Categories
    Full Time
    Permanent
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    Why Zenopa?

    We aim to operate and maintain the following set of core values

    Group people cartoon
    01
    In house, contracting department.

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    02
    We liaise on your behalf

    Required equipment, e.g. cars, laptops, mobiles, we negotiate with the employer source and manage these on your behalf.

    03
    Solid Industry Relationships

    Our recruitment teams have built relationships with some of the UK’s most prestigious pharmaceutical companies

    04
    High Success Rate

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    05
    Systems that work for you

    As an ISO 9000 organisation we have fully defined systems that are regularly audited. You can be assured we consistently following processes that deliver for all.