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Field Service Engineer

Medical Devices & Equipment
Engineers Field & Depot
Decontamination
South East
£26,000 - £30,000
Infection Prevention

Role Overview

This Field Service Engineer role is responsible for the servicing, maintenance, and repair of autoclaves and washer/disinfectors across the South East area. You will operate as the technical representative on customer sites, ensuring equipment performs reliably and consistently within regulated clinical and laboratory environments. Full product training will be provided.

The purpose of the role is to maintain system performance, minimise downtime, and uphold compliance standards across customer facilities. You will take ownership of service delivery within your territory, applying structured diagnostics and preventative maintenance to support safe and effective decontamination processes.

Company Information

Zenopa are partnered with a global Medical Device Manufacturer who has been in the industry for over 30 years. The company is at the forefront of decontamination technologies within Medical, Dental, Veterinary, Lab and Beauty Markets, having a large customer base in the UK and are still a growing business.

Role Requirements

· Perform routine preventative maintenance and reactive repairs on autoclaves and washer/disinfectors across the South East area
· Maintain appropriate vehicle stock levels to ensure efficient and timely servicing of customer equipment.
· Identify and forward qualified sales opportunities to internal sales teams in line with company procedures.
· Provide engineering cover to adjacent territories during periods of holiday or sickness.
· Develop a clear understanding of customer service requirements and ensure agreed service deliverables are met.

Person Specifications

· Formal degree qualification in an electro-mechanical engineering discipline.
· Strong communication skills, with the ability to engage professionally with customers and colleagues at all levels.
· Demonstrates flexibility to ensure service commitments are fulfilled.
· HTM2010 / HTM2030 experience would be advantageous.

Package

· Base up to £30,000
· Company van
· Royal London pension – 5% employer contribution.
· 25 days’ annual leave plus bank holidays.
· Laptop, tablet, and mobile phone.
· Uncapped incentive scheme based on providing positive and qualified sales leads.
· 37.5 hour working week.

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    Further Details/Cover Note

    Locations

    Banstead
    Basildon
    Beckenham
    Benfleet
    Bexley
    Bromley
    Camberwell
    Carshalton
    Caterham
    Clapham
    Crawley
    Croydon
    Dagenham
    Dartford
    Deptford
    Gatwick
    Gravesend
    Grays
    Greenwich
    Haywards Heath
    Hornchurch
    Horsham
    Lewisham
    Maidstone
    Medway
    Mitcham
    Morden
    Orpington
    Purley
    Putney
    Rayleigh
    Redhill
    Romford
    Sidcup
    South East London
    South West London
    Southend-on-sea
    Sutton
    Tonbridge
    Upminster
    Wandsworth
    Wickford
    Wimbledon
    Date Updated
    06 Jul 2026
    Job reference
    75879
    Categories
    Full Time
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    Hiring contacts
    Maya
    Maya Shackell
    Expertise: Dental, Medical Devices, Service Engineering
    Apply for this role
    Why Zenopa?

    We aim to operate and maintain the following set of core values

    Group people cartoon
    01

    We liaise on your behalf

    Required equipment, e.g. cars, laptops, mobiles, we negotiate with the employer source and manage these on your behalf.

    02

    Solid Industry Relationships

    Our recruitment teams have built relationships with some of the UK’s most prestigious pharmaceutical companies

    03

    High Success Rate

    Our structured recruitment approach allows us to deliver consistently successful outcomes for both clients and candidates, supporting long-term placements and repeat partnerships.

    04

    Systems that work for you

    As an ISO 9000 organisation we have fully defined systems that are regularly audited. You can be assured we consistently following processes that deliver for all.

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