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Field Service Engineer
Scientific Supplier
Engineers Field & Depot
Diagnostics
North UK
£40,000 - £48,000
Diagnostics
Role Overview
Are you an engineering professional with a passion for healthcare? Do you want to play a key role in supporting life-saving diagnostics technologies? Were looking for a Field Service Engineer to join our dynamic team and make an impact every day!
What You’ll Do:
– Provide first-class technical support to customers, resolving issues quickly and efficiently.
– Troubleshoot and repair equipment, ensuring optimal performance in hospital and laboratory settings.
– Conduct preventative maintenance to keep instruments running smoothly.
– Install upgrades and provide engineering support for system interfaces.
– Travel across Northern UK (Nottingham up to Leeds) and occasionally wider UK travel to deliver top-tier service.
Company Information
Our client is not just a leader in the laboratory diagnostics market-theirtransforming the way healthcare decisions are made around the world. For over 50 years, our cutting-edge immunodiagnostic and molecular diagnostic solutions have empowered physicians and patients with the precision they need to make life-changing decisions.
Why Join Our Client?
Global Impact: Thier products touch millions of lives every day by enabling early detection of diseases.
Innovation at the Core: Their advanced technologies, including Liaison Immunoassay Analyzers and ELISA systems, are at the forefront of medical diagnostics.
Dedicated to Excellence: We deliver high-quality, reliable solutions to labs, hospitals, and universities worldwide.
Professional Growth: Work with cutting-edge technologies and continue developing your skills with ongoing training and support.
Global Career Pathways: Our client is growing-grow with us! There are opportunities for international exposure and advancement.
Role Requirements
Further Responsibilities
· Maintain inventory of parts and supplies
· Install and repair scientific instrumentation manufactured by Luminex Corporation at customer locations within a multi-state geographic region.
· Manage an expense account, service tools and spare parts inventories.
· Interface daily with internal and external customers
· Submit written reports
· Utilize the CRM system to capture full documentation of all calls and entering appropriate codes to ensure accurate history of reporting trends and corrective actions
· Meeting departmental expectations regarding the following:
· Response time
· PM completion Rates
· Service callbacks
· Customer Satisfaction Survey Results
· Other duties as assigned
Person Specifications
– Education: A Bachelor’s degree in engineering (preferred) or equivalent qualifications like HNC/HND.
– Experience: A minimum of 2 years in a related field, such as:
– Field Service Engineering within medical or laboratory environments.
– Working with electromechanical equipment in regulated industries.
– A background as a Medical Laboratory Technician with engineering interest is a bonus!
– Skills: Strong practical, problem-solving, and electromechanical engineering abilities.
Personality: Excellent customer service skills, a can-do attitude, and a passion for keeping customers happy and their systems running smoothly.
– Flexibility: A full UK drivers license, a willingness to travel at short notice, and the occasional overseas trip for training.
Package
· Salary Dependant on Experience
· 10% Annual Bonus (15% for any overachivement)
· Company Car (Hybrid, Electric options)
· 27 Days Annual Leave + Public Holidays
· Pension Matched and Doubled – Employee Pys 6% and Employer Pays 12%
– Health and Dental
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Locations
Alfreton
Barnsley
Beverley
Birkby
Bradley
Burton upon Trent
Buxton
Cheadle
Chesterfield
Cleethorpes
Deighton
Derby
Dewsbury
Doncaster
Dronfield
Elland
Grimsby
Halifax
Hebden Bridge
Hessle
Huddersfield
Hull
Hyde
Ilkley
Leeds
Leicester
Lincon
Loughborough
Louth
Macclesfield
Mansfield
Market Harborough
Market Rasen
Matlock
Melton Mowbray
Newark
Normanton
North Ferriby
Nottingham
Pontefract
Pudsey
Rotherham
Scunthorpe
Sheffield
Sowerby Bridge
Stockport
Sutton-in-Ashfield
Wakefield
Wetherby
Date Updated
12 May 2026
Job reference
75690
Categories
Full Time
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