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Role Filled

Technical Support Specialist

Scientific Supplier
Internal Technical Support
Helpdesk
North-West UK
Speak to Libby
Haematology
Diagnostics

Role Overview

Zenopa are partnered with one of our exclusive accounts hiring a Technical Support Specialist. As an overview, this role will support NHS customers will all remote queries for all products across their IVD portfolio.

Company Information

Zenopa’s client are a global leader within the IVD industry, with a particualr interest and focus on the Blood Sciences industry. With clinical relationships across a large remit, this business has an excellent reputation amongst its competitors and is excelling in the competition.

Role Requirements

Coming in as the Technical Support Specialist, the main responsibilities will include:
– Telephone support
– Running EQA samples
– Remote support
– Training seminars

Person Specifications

For this hire, Zenopa are seeking to speak with technical profiles who will be able to hit the ground running with their knowledge. Thes include:
-Biomedical Scientists (flexible with discipline but Blood Sciences is a preference)
-Technical Support specialists/Engineers with exposure to the IVD markets
– Helpdesk experience for an IVD firm

Package

Basic salary negotiable depending on experience
Bonus
Pension
Mobile phone
Laptop

Locations

Altrincham
Runcorn
St Helens
Warrington
Widnes
Previous Listing
Date Updated
18 Mar 2025
Job reference
74247
Categories
Full Time
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This role has been filled
Why Zenopa?

We aim to operate and maintain the following set of core values

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01

In house, contracting department.

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02

We liaise on your behalf

Required equipment, e.g. cars, laptops, mobiles, we negotiate with the employer source and manage these on your behalf.

03

Solid Industry Relationships

Our recruitment teams have built relationships with some of the UK’s most prestigious pharmaceutical companies

04

High Success Rate

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05

Systems that work for you

As an ISO 9000 organisation we have fully defined systems that are regularly audited. You can be assured we consistently following processes that deliver for all.