Looks like you’re on the UK site. Choose another location to see content specific to your location
Scientific Supplier
Back to search
Role Filled
Technical Support Specialist
Scientific Supplier
Internal Technical Support
Helpdesk
North-West UK
Speak to Libby
Haematology
Diagnostics
Role Overview
You will provide remote technical support to NHS customers across the UK for a broad portfolio of IVD products, with a focus on Blood Sciences.
Company Information
Our client, positioned as a global leader in specialised diagnostics across Haemostasis, Transfusion, Transplant, and various other areas, operates in numerous countries and over 100 territories through distributors. They provide an honest and open culture, meeting the expectations they set out from the start and gaining the confidence and trust of their workforce and clients.
Role Requirements
Provide telephone-based troubleshooting and support
Deliver remote assistance for instrumentation and software issues
Conduct EQA sample processing and analysis
Assist in training seminars for customers and internal teams
Person Specifications
Qualified Biomedical Scientist (any discipline; Blood Sciences preferred)
OR Technical Support Specialist/Engineer with IVD experience
OR Helpdesk experience within an IVD company
Package
Base salary dependent on experience
Annual bonus scheme
Pension
Company laptop
Company mobile phone
Even if you do not fit the criteria, we still want to hear from you! We have over 300 jobs not advertised on the website that you could be a perfect fit for!
Locations
Altrincham
Runcorn
St Helens
Warrington
Widnes
Previous Listing
Date Updated
27 May 2025
Job reference
74247
Categories
Full Time
Take Experience
Take Trainee
Share Job
Copy link
Copied to clipboard
This role has been filled
This role has been filled
Related Jobs
The Zenopa Salary Guide is based on Zenopa industry experience, it is not specific to this particular job, but it is useful to provide you indicative information and enable you to find jobs when searching salary bands. Individual jobs salary ranges are frequently not released into the public domain, this will be released to you upon application.
Why Zenopa?
We aim to operate and maintain the following set of core values
