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Role Filled

Technical Support Specialist

Scientific Supplier
Internal Technical Support
Helpdesk
North-West UK
Speak to Libby
Haematology
Diagnostics

Role Overview

You will provide remote technical support to NHS customers across the UK for a broad portfolio of IVD products, with a focus on Blood Sciences.

Company Information

Our client, positioned as a global leader in specialised diagnostics across Haemostasis, Transfusion, Transplant, and various other areas, operates in numerous countries and over 100 territories through distributors. They provide an honest and open culture, meeting the expectations they set out from the start and gaining the confidence and trust of their workforce and clients.

Role Requirements

Provide telephone-based troubleshooting and support
Deliver remote assistance for instrumentation and software issues
Conduct EQA sample processing and analysis
Assist in training seminars for customers and internal teams

Person Specifications

Qualified Biomedical Scientist (any discipline; Blood Sciences preferred)
OR Technical Support Specialist/Engineer with IVD experience
OR Helpdesk experience within an IVD company

Package

Base salary dependent on experience
Annual bonus scheme
Pension
Company laptop
Company mobile phone

Even if you do not fit the criteria, we still want to hear from you! We have over 300 jobs not advertised on the website that you could be a perfect fit for!

Locations

Altrincham
Runcorn
St Helens
Warrington
Widnes
Previous Listing
Date Updated
27 May 2025
Job reference
74247
Categories
Full Time
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