Berkeley PR wins new tech brief with Zendesk

Berkeley PR has been handed a new contract by Zendesk, the latest addition to its growing portfolio of tech PR clients.

The online customer service business and supplier has been appointed to work across the UK, Ireland and the Nordics, using a storytelling-based approach to target both enterprise and small business audiences, reports Gorkana.

Jenny Choules, senior account director at Berkeley PR, has been tasked with heading up the team in charge of the contract, reporting to Andy Sommer, senior manager of international communications at Zendesk.

In total, the customer service software business has more than 64,000 customers in 150 countries.

Mr Sommer said: "We needed an agency that could offer a combination of the right international credentials, strong ideas and an experienced team that we felt we had good chemistry with."

Other international clients recently acquired by Berkeley PR include Gigya, VCE, Epicor and SecurEnvoy. The agency was also shortlisted for nine industry awards last year.