‘Best in Class Contact Center’ Award nomination for NexGen Agency

NexGen Agency has been nominated in the ‘Best in Class Contact Center (100-199 seats)’ award for Contact Center Week’s Excellence Awards Gala in Las Vegas on June 19, 2018. The Agency is a full-service BPO customer experience management organization focusing on cross-platform support and social and customer experiences, and offers a full range of omnichannel contact center solutions including technical support, customer care, sales, lead generation, and consulting.
CEO Mike Epstein said: “We’re very proud to have been nominated for this honour. We have worked very hard to make NexGen Agency unique and spectacular in all the services we provide. We can’t wait to head to Las Vegas and see who wins”
NexGen Agency is known for their innovative technology and pioneering approach to providing business process outsourcing solutions. The Agency handles everything from omnichannel contact center solutions to social media management and marketing for their clients.