New study raises concerns over NHS management of poor practice

A significant proportion of NHS staff believe that not enough is done to tackle examples of poor practice in clinical care.

This is according to a new report from The King's Fund, which revealed that 43 percent of NHS staff feel that swift and effective action is not taken to deal with inappropriate behaviours and performance in their organisation.

It was also indicated that 16 percent of executive board members also felt this way, while only 58 percent believed action was being taken with the necessary speed and efficacy. 

On the other hand, the study indicated that 89 percent of NHS staff believe that patient feedback is encouraged in their organisation, while 61 percent felt such communication would be acted upon.

Nicola Hartley, director of leadership development at The King's Fund, said: "Creating truly compassionate patient services requires collective leadership, where all staff take responsibility for the success of the organisation and that this is actively promoted by leaders in the organisation."

According to another King's Fund report from earlier this month, the overall NHS public satisfaction rate currently stands at 60 percent, roughly the same level as last year.