Research reveals ‘what matters’ to NHS staff

The Department of Health has announced the results of a new research revealing what is most important to staff in the NHS.

It found that four major themes summarise what is deemed most important to NHS workers.

These are, the support needed to do a good job, having a worthwhile job with the chance for development, the opportunity to improve working methods and having the available resources to delivery quality care to patients.

In total, thousands of employees contributed to the study through interviews, focus groups and a survey widely distributed throughout the health service.

Clare Chapman, director general of the NHS workforce, said: “What Matters to Staff in the NHS is the first report of what motivates NHS staff and makes them feel supported in delivering a great service.”

“We need to build upon this evidence to help the NHS create a better working environment that will help to further improve the quality of patient care.”

Alastair Henderson, acting director of NHS Employers, welcomed the publication of this research.

He added that the results of the study can reinforce work to develop policies to help NHS staff feel valued and empowered and make an important difference to patient care.

Earlier this month, the Department of Health announced the piloting of a well-being assessment ofr NHS staff at Rotherham Primary Care Trust.