Study uncovers problems with booking GP appointments

The British Journal of General Practice has published a study stating there has been a ‘marked and widespread’ decline in relationship continuity of care.

Professor Kamila Hawthorne, Vice Chair of the Royal College of GPs (RCGPs) noted there was a correlation between continuity and good overall patient experience which is linked to higher patient satisfaction and trust. “Continuity of care can be particularly beneficial for the growing number of patients who are living with multiple, long-term conditions. But unfortunately, it is becoming harder and harder to deliver as GPs and our teams work under incredibly intense resource and workforce pressures,” she added. “It’s disappointing but understandable to read that, according to this paper, continuity of care is reducing, but GPs across the country are striving to provide continuity, even if not in the traditional sense.”