Welsh pharmacies to pilot video consultation software following the governments announcement

As part of the Welsh government’s plans for returning to business as usual, following the crisis, pharmacies will be piloting the use of video consultation software. This follows after the Welsh Chief Pharmaceutical Officer, Andrew Evans, noted that Wales needs to start moving towards opening up their businesses again with new working practices, to contain COVID-19. Within the letter, it outlined that the government will support the upsurge in remote consultations in community pharmacies.

Director for Wales at the Royal Pharmaceutical Society, Elen Jones, stated: ”It is important that the introduction of video consultations, such as the Attend Anywhere service is fully supported by read write access to a shared electronic patient record. Such developments will provide increased assurances for pharmacists in making informed clinical decisions in improving patient safety and in meeting patient expectations of community pharmacy.”