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Commercial Team Administrator
Role Overview
A full-time role within the Sales and Marketing team, based at the Oxford office, providing essential operational and administrative support through CRM management, inbox and reporting coordination, and proactive collaboration to drive commercial success.
Company Information
Our clients product portfolio spans a wide range of PCR applications, including real-time PCR, high-fidelity PCR, long-range PCR, and molecular diagnostic PCR. With a strong emphasis on innovation and meeting global scientific needs, the company aims to support researchers and diagnostics professionals by offering reliable, efficient reagents for a variety of PCR-based techniques.
Role Requirements
Customer & Database Management: Handle customer inquiries via the central inbox, log sample, quote, and meeting requests, and maintain the CRM system (Workbooks).
Reporting & Inventory: Generate routine and ad-hoc reports (Workbooks, QuickBooks), manage merchandise stock, place supplier orders, and coordinate shipments for events and promotions.
Sales & Marketing Support: Track KPIs (website submissions, CRM activity, etc.).
Person Specifications
Educational background: A degree in a life science subject.
CRM & finance system experience: Experience with CRM platforms (especially Workbooks) or finance systems.
Relevant work experience: Previous experience in administrative, commercial operations, or sales support roles.
Package
Company Pension.
26 days annual leave.
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Hiring contacts
We aim to operate and maintain the following set of core values