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Customer Service Advisor (Danish speaking)
Medical Devices & Equipment
Internal Technical Support
Vascular
Maidenhead
£25,000 - £30,000
Cardiology
Role Overview
We are looking for a new team member to join the Region North Customer Service team, based in Maidenhead, to provide sales administration support to our Vascular business, across accounts predominantly in Denmark & Norway, as well as Sweden, Finland & Baltics as required.
Our Customer Service Advisors provide internal and external customers with the best possible service in terms of order processing, pricing and billing inquires, service requests and handling of customer complaints
Company Information
About Abbott
Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.
Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:
Career development with an international company where you can grow the career you dream of.
A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
Role Requirements
– Processing customer orders and dealing with customer queries on a timely basis.
– To provide customer support in an efficient and timely manner.
– Working closely with the central distribution centre to ensure goods are dispatched and advising couriers regarding daily tracking details for product returns.
– Ensuring that all processes are carried out in accordance with Company procedures.
– Reconciliation of Consignment stock audits and working with the Sales Team to clear consignment queries.
– Working closely with the Inventory Controller and Sales teams to ensure consignment stock is appropriately managed.
– Liaising with Accounts Receivable to ensure invoice queries and corrections are completed when required
Person Specifications
What we are looking for:
Fluency in Danish and/or Norwegian as well as English with proficiency in Swedish ideally
Good knowledge of Microsoft Excel and Word.
High Level of accuracy and attention to detail.
Confident and clear communicator.
Good maths and literacy skills.
Proven ability to work well in a deadline-driven, fast-paced environment.
Previous knowledge of SAP would be advantageous but not essential.
Package
Get in touch with Sam to find out the full details of the package on offer
Locations
Aldershot
Amersham
Aylesbury
Basingstoke
Borehamwood
Bracknell
Camberley
Egham
Greenford
Guildford
Hayes
Hemel Hempstead
High Wycombe
Maidenhead
Marlow
Newbury
Northolt
Radlett
Reading
Richmond upon Thames
Rickmansworth
Slough
Southall
Staines
Twickenham
Watford
Windsor
Woking
Wokingham
Previous Listing
Date Updated
14 Sep 2023
Job reference
71796
Categories
Full Time
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