Field Service Engineer

Job Desc:
As a Field Service Engineer, you will be responsible for servicing, maintaining, calibrating and repairing specialist hydrogen peroxide vapour (HPV) bio-decontamination systems and associated equipment at pharmaceutical manufacturing sites across Ireland and Northern Ireland.

You’ll carry out planned preventative maintenance, fault-finding, breakdown repairs, installations and commissioning, ensuring equipment operates safely, reliably and in line with manufacturer standards and Good Manufacturing Practice (GMP) requirements. You’ll also complete service documentation, manage tools and spare parts, and build strong relationships with pharmaceutical customers.

The equipment includes Bioquell BQ50 HPV systems, Qube isolators, HPV generators, L-4 mobile decontamination units, pharmaceutical isolators, cleanroom systems and electro-mechanical control systems.

This is an excellent opportunity for an HND-qualified engineer with a background in maintenance, repairs or field service to develop specialist technical expertise. Structured manufacturer training is provided one equipment type at a time, alongside experienced engineers, with a clear pathway towards a supervisory position.

The position is field-based, covering the Dublin to Belfast corridor across Ireland and Northern Ireland. It involves approximately 75% travel, with regular Monday–Friday overnight stays. All travel is paid door to door.

Package:
· Basic salary: £36,000–£38,000 (Northern Ireland) / €47,000–€49,000 (Republic of Ireland), depending on experience
· 6% company performance-related bonus
· 4% Flex Fund, with options including additional salary, private healthcare and extra annual leave
· 7% employer pension contribution
· Company van and fuel card, including personal use
· Door-to-door travel pay
· Overtime above 45 hours: Saturday at 1.5x and Sunday at 2x
· 25 days’ annual leave plus bank holidays
· Company credit card, laptop and mobile phone
· Structured manufacturer training and ongoing technical development
· Clear progression opportunities into a Field Service Supervisor role
· Opportunity to develop specialist expertise in pharmaceutical bio-decontamination technology

Company Info:
Zenopa is partnering with a global leader in hygiene and infection prevention, specialising in bio-decontamination technology used across pharmaceutical manufacturing, life sciences and healthcare environments worldwide.

Due to an opportunity within its specialist engineering team, they are looking to recruit a Field Service Engineer to support hydrogen peroxide vapour (HPV) systems across Ireland and Northern Ireland.

You’ll work with specialist equipment used in pharmaceutical manufacturing environments, receiving structured training and support from experienced engineers to develop your technical knowledge across the product range.

This is an excellent opportunity for an engineer with a practical maintenance or repair background who enjoys troubleshooting, working independently and providing technical support directly to customers. Previous field service experience is preferred, although engineers from other relevant maintenance and technical environments will also be considered.

Role Requirements
· Carry out planned preventative maintenance (PPM) using established procedures and checklists.
· Calibrate equipment in line with required standards and manufacturer specifications.
· Diagnose and repair electro-mechanical and pneumatic faults.
· Install, test and commission new bio-decontamination systems.
· Carry out breakdown repairs and provide on-site technical support to customers.
· Work on HPV generators, isolators, mobile decontamination units and associated control systems.
· Follow Good Manufacturing Practice (GMP), method statements and customer site procedures.
· Complete accurate service reports, calibration records and technical documentation.
· Build and maintain strong professional relationships with pharmaceutical customers.
· Manage company van stock, tools, test equipment and spare parts.
· Attend manufacturer training and buddy sessions, including occasional training outside Ireland.
· Follow all relevant health and safety, quality and compliance requirements.
· Develop technical knowledge across the equipment portfolio and work towards increased independence in the role.

Person Specifications
· Minimum HND qualification in an engineering discipline.
· Experience in engineering maintenance, equipment repairs or a related technical environment.
· Practical experience with planned preventative maintenance, calibration or checklist-driven servicing.
· Strong electro-mechanical fault-finding and problem-solving skills.
· Pneumatics or hydraulics experience would be highly desirable.
· Previous Field Service Engineer experience is preferred.
· Experience in pharmaceutical, life sciences, medical equipment, cleanroom or decontamination environments is beneficial.
· A methodical approach to troubleshooting and completing technical documentation.
· Strong communication skills and confidence working directly with customers.
· Full, valid driving licence and valid passport.
· No penicillin allergy, as required for access to customer sites.
· Able to lift equipment weighing up to 25kg.
· Comfortable with approximately 75% travel and regular overnight stays from Monday to Friday.
· Flexible to attend training sessions outside Ireland when required.
· Ideally based within the Dublin to Belfast corridor or in a location that allows practical coverage of the territory.