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Field Service Engineer
Role Overview
This is a field-based role mainly focussed on the North East and North West area. At times you may be expected to travel to into York, Preston and Newcastle as well as elsewhere across the region. At times there may be a need to travel to customer sites outside of this area depending on your work schedule. A car will be provided along with necessary tools and IT equipment.
Company Information
My client is a company that specializes in providing a range of water purification and delivery systems for research and clinical laboratories. The company focuses on delivering reliable and high-quality solutions to meet the specific needs of its customers in the life sciences and healthcare sectors.
Role Requirements
Carry out on-site preventive maintenance visits and electrical / mechanical fault finding of equipment including our range of water treatment and other laboratory systems, repairs and emergency response visits.
Carry out commissioning and installation work on laboratory equipment (such as Lab water products, CO2 Incubators, autoclaves and air flow cabinets) and provide after-sales technical and commercial support.
Work from technical documents (installation manuals, maintenance manuals, etc.)
Complete required service documentation to the required level. Complete call reports.
Perform other duties as assigned.
Person Specifications
NVQ or higher in Mechanical, Electrical or Chemical Engineering or similar, or proven experience.
A full UK driving license is required.
Experience of working as a Service Engineer, Test Engineer or in a field based technical support role is essential.
Working knowledge of electrical / mechanical equipment is essential
Experience with reverse-osmosis water systems and/or biosafety airflow cabinets a distinct advantage.
Passionate about providing a first-class service to our customers. Willing to react to customer needs at short notice.
A professional and diligent approach to your work and communication with colleagues and customers. Able to work as part of a team and on your own.
Spoken French and German language skills are an advantage (as a team we also support customers outside of the UK)
Package
Bonus
Company car
Tools
25 days holiday (plus public holidays)
Pension contributions matched up to 8%
Death in service life assurance (3x Salary
Vitality Private Healthcare (after 1 months’ service)
Health Cash Plan (after 1 months’ service)
Enhanced Family Leave policies (including Maternity, Paternity and Shared Parental Leave)
Employee Assistance Programme
Octopus Money Coach
Salary sacrifice nursery scheme
Discounted Shopping vouchers
Free tea & coffee on site
Team social activities including Summer BBQ and Christmas party