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Dutch Speaking Customer Experince Representative

Animal Health
Internal Technical Support
Veterinary Consumables
Stockport, North West
£30,000 - £34,000
Equipment & Consumables

Role Overview

You will focus on quality interactions, aiming to enhance every experience for all, regardless of if they are new customer or part of our loyal customer base. The role will focus on delivering a great service to both our internal and external stakeholders.

Company Information

Zenopa have partnered with a leading supplier of veterinary consumables and equipment, offering over 7,000 product lines. Established in 1992, the company has grown into a trusted partner for veterinary professionals, providing cost-effective and sustainable solutions. With a commitment to quality and customer-focused service, they deliver products across various sectors, including companion animals, equine, livestock, and exotic animals. Their extensive UK inventory ensures rapid response times and reliable delivery.

Role Requirements

Handle inbound inquiries efficiently, with a customer-centric approach.
Provide outstanding customer service through various channels including phone, email, and chat.
Assist customers with inquiries related to products and services, ensuring their needs are met promptly.
Maintain accurate records of customer interactions through data entry in our systems.
Utilize Microsoft Office tools and SAP
Demonstrate excellent phone etiquette

Person Specifications

Able to commute to Stockport 5x per week.
Good telephone manner.
Dutch speaking (Fluency)

Package

Even if you do not fit the criteria, we still want to hear from you! We have over 300 jobs not advertised on the website that you could be a perfect fit for!

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    Further Details/Cover Note

    Locations

    Buxton
    Cheadle
    Hyde
    Macclesfield
    Stockport
    Date Updated
    14 Nov 2025
    Job reference
    74905
    Categories
    Full Time
    Permanent
    Take Experience
    Apply for this role
    Why Zenopa?

    We aim to operate and maintain the following set of core values

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    01

    In house, contracting department.

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    02

    We liaise on your behalf

    Required equipment, e.g. cars, laptops, mobiles, we negotiate with the employer source and manage these on your behalf.

    03

    Solid Industry Relationships

    Our recruitment teams have built relationships with some of the UK’s most prestigious pharmaceutical companies

    04

    High Success Rate

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    05

    Systems that work for you

    As an ISO 9000 organisation we have fully defined systems that are regularly audited. You can be assured we consistently following processes that deliver for all.