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IT Product Specialist
Role Overview
We are seeking an IT Product Specialist with a passion for technology and exceptional problem-solving skills to join their expert team. In this role, you will deliver top-tier support for next-generation applications and hardware, both on-site and remotely, ensuring customers receive the highest level of service.
Company Information
IT Product Specialist – Field-Based
Location: UK (Nationwide Travel 2-3 Days/Week)
Zenopa’s client, a leader in the In Vitro Diagnostics (IVD) space since the 1990s, specialises in blood sciences with a strong focus on niche sub-segments. They are known for delivering innovative solutions and maintaining a stellar reputation within the industry.
Role Requirements
· IT Support: Provide expert assistance to customers, addressing both hardware and software issues.
· System Design & Installation: Plan, configure, and install systems tailored to client needs.
· Customer Training: Deliver impactful training sessions to empower users.
· Site Surveys: Conduct comprehensive IT site surveys to ensure seamless integration of solutions.
· Collaboration: Actively participate in product meetings, contributing valuable insights.
Person Specifications
· A strong customer focus and excellent communication skills.
· Experience troubleshooting IT systems and providing remote support.
· Ability to understand and work with technical and scientific documentation.
· A full, valid driving license (essential for travel).
Package
· Rewarding Package: Competitive base salary plus bonus scheme.
· Benefits: Enjoy additional perks as part of this reputable organisation.
· Growth Opportunity: Work with industry-leading technology in a company that values innovation and excellence.
If you’re excited to take on a field-based role where you can make a real impact, we’d love to hear from you!
Apply today to join this exceptional team and advance your career in IT and diagnostics.
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We aim to operate and maintain the following set of core values
