Junior Level Inside Sales Representative

Inside Sales Representative
Location: Newmarket, Suffolk (Office-based Monday-Thursday, Work from Home Fridays)
Hours: Monday-Friday, 8:30am-4:45pm
Our client is seeking an enthusiastic, organised, and motivated Inside Sales Representative to join their growing team. This is an excellent opportunity to gain hands-on experience within the scientific equipment industry while developing valuable skills in sales, customer engagement, business development, and commercial operations.
As part of a collaborative sales team, you’ll support customers, generate new business opportunities, and help drive growth across equipment, consumables, and service offerings.
– Excellent communication skills, both written and verbal
– Strong organisational skills and attention to detail
– Confident and professional approach when speaking with customers
– Good administrative and multitasking abilities
– Positive attitude with a willingness to learn
– Proactive and self-motivated approach
– Strong Microsoft Office skills
– Ability to work independently while contributing to a team environment
Desirable Experience
– Degree or qualification in a scientific discipline such as Biology, Chemistry, Biochemistry, Food Science, Biomedical Science, or a related field
– Previous experience in administration, customer service, sales support, or commercial environments
– Interest in laboratory equipment, scientific research, or the life sciences sector
– Familiarity with Salesforce or other CRM systems
– Experience communicating with customers via phone and email
– Manage inbound customer enquiries via phone, email, and online channels
– Prepare and follow up on quotations for equipment, consumables, accessories, spare parts, and services
– Maintain accurate customer and sales records within Salesforce CRM
– Support order coordination alongside customer support and service teams
– Research and identify potential new customers and project opportunities
– Conduct proactive outreach to laboratories, universities, and industrial organisations
– Qualify leads and pass opportunities to the field sales team
– Drive consumables sales by engaging with existing customers and identifying ongoing requirements
– Support service contract and software licence renewals
– Assist with sales and marketing campaigns and follow up generated enquiries
– Provide day-to-day support to distribution and channel partners
– Track sales activities and maintain organised records of customer interactions