Repair Technician

As a Repair Technician – Endoscopy, you will be responsible for repairing, servicing and maintaining medical endoscopes and associated medical devices at a specialist repair centre in Ross-on-Wye.
You’ll carry out precise, hands-on repair work, fault finding and quality inspections, ensuring all equipment is restored to a safe, reliable and fully functional condition in line with manufacturer guidelines. You’ll also support technical enquiries, prepare quotes for chargeable repairs and work closely with the workshop, field service and quality teams.
The equipment includes flexible gastroscopes and colonoscopes, bronchoscopes, duodenoscopes, ultrasound endoscopes, video processors, light sources and associated medical devices.
This is an excellent opportunity for someone with strong practical skills, good hand-eye coordination and a keen eye for detail to develop a long-term career in medical device engineering. Previous endoscopy experience is not required, as full in-house and manufacturer training will be provided.
The position is fully site-based in Ross-on-Wye, working Monday to Friday, with standard hours of 9am–5pm or 9am–4:30pm. Ideally, candidates will live within a 45-minute commute of the repair centre.

Zenopa is partnering with a globally recognised healthcare technology provider specialising in medical imaging, diagnostics and endoscopy, supporting NHS and private healthcare providers across the UK.
Due to continued growth, they are looking to recruit a Repair Technician – Endoscopy to join their established workshop team in Ross-on-Wye. You’ll work alongside experienced technicians, inspectors and service specialists, receiving comprehensive training to develop your technical skills and expertise in medical device repair.
With no previous endoscopy experience required, this is an excellent opportunity for someone with a practical background, strong attention to detail and a genuine interest in technical repair work to build a rewarding career in healthcare technology.
Role Requirements
· Carry out repairs, servicing and maintenance of medical endoscopes and associated devices.
· Diagnose faults and complete delicate repair work to manufacturer standards.
· Work on flexible gastroscopes, colonoscopes, bronchoscopes, duodenoscopes and ultrasound endoscopes.
· Repair and maintain endoscopy video processors, light sources and other supported medical equipment.
· Ensure all repairs meet quality, safety and reliability requirements.
· Meet repair deadlines and performance KPIs while working cost-effectively.
· Prepare quotes for chargeable repairs and support technical customer enquiries.
· Assist with quality inspections of repaired equipment.
· Work closely with workshop colleagues, Field Service Engineers and the QA/RA team.
· Support occasional customer site visits when required.
· Attend in-house and manufacturer training, including occasional overseas visits.
· Follow all relevant health and safety, quality and IT security procedures.
Person Specifications
· Strong practical skills and an aptitude for hands-on repair work.
· Excellent fine motor skills and the ability to carry out delicate, detailed tasks.
· High attention to detail and a commitment to producing quality work.
· A positive attitude and willingness to learn new technical skills.
· Ability to follow technical instructions and manufacturer guidelines accurately.
· Organised, reliable and able to manage workload to meet deadlines.
· Comfortable working independently and as part of a close-knit team.
· Experience in a hands-on role, trade, technical workshop, assembly, repair or craft-based environment is beneficial but not essential.
· Previous medical device or endoscopy experience is not required, as full training will be provided.
· Ideally based within a 45-minute commute of Ross-on-Wye.

· Basic salary: £30,000
· £4,000 OTE performance bonus, paid quarterly
· Private health insurance (PHI) and life assurance
· 26 days annual leave plus bank holidays, increasing with service
· Paid volunteering days
· Monday to Friday working pattern
· Full in-house and manufacturer training
· Opportunities to progress to Lead Technician and specialist technical roles
· Long-term career development within a globally recognised healthcare technology business
· Opportunity to contribute to equipment that directly supports patient care