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Senior Account Manager
Role Overview
Client management
• Thoroughly understands the accounts, client brands, strategy and market environments
• Manages the day-to-day running of accounts
• Ensures regular client update and manages any changes to planned activities
• Ensures materials produced on time and on budget, with all quality standards met
• Ensures projects are planned and resourced appropriately, and manages workflow
Project management
• Prepares realistic schedules for approval, and checks day-to-day progress of these
• Provides clear and accurate briefings to all personnel tasked with project
• Proactively alerts manager on any issues and recommends solutions and strategies
• Manages and motivates junior staff, proactively providing ‘on the job’ training
Communication
• Writes comprehensive briefs which are thought through and appropriate
• Assists Account Directors with writing proposals and project plans
• Manages weekly situation reports and the completion of contact reports
• Demonstrates innovation and creativity beyond client ideas in brainstorms and when developing campaigns
Financial
• Develops estimates and billing timelines, and manages client invoicing according to schedule
• Raises purchase orders and tracks supplier costs
• Updates time and costs on finance trackers and is knowledgeable on the status of all finances, including timesheet management and final project reconciliation
• Provides financial admin support
New business
• Develops opportunities for growing existing business within current client pool
• Participates in developing new business pitches
Company Information
Hamell is a creative full-service agency, with a clear focus on delivering evidence-based, sustained behavioural change. We’re seeking someone with solid account handling experience in a healthcare or med coms agency. If you have a background in behaviour, that would be a big advantage.
Person Specifications
Personal skills and attributes
• Excellent organisational skills and strong attention to detail
• Ensures understanding and implementation of all agency processes and quality standards
• Builds understanding of all relevant codes of practice and legislation
• Behavioural background, as well as life sciences/medical sciences background, is a great benefit
What you will gain from Hamell
• A fast growing, unique yet diverse agency that is providing the health and wellness market with value-added services
• A young, dynamic, intelligent and fun agency team who are always looking to exceed expectations and challenge the norm
• A wide variety of clients in terms of size, scope and need
• A chance to be part of a strong, supportive account team
Package
Up to £50,000 per annum
Benefits include:
25 days holiday entitlement (including Christmas closure)
( Holiday increases a day a year – up to 5 extra days)
Birthday day off!
In and out-patient cover
Advanced cancer cover
Mental health cover and 24hr support
50% off gym membership
Annual fitness check
Vitality reward benefits
Eyecare vouchers with free pair of glasses or sunglasses
Duvet day allowance
Discretionary annual bonus
Locations
We aim to operate and maintain the following set of core values