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Role Filled

Senior Service Manager

Medical Devices & Equipment
Engineers Field & Depot
Medical
Ireland
Call 01494 818 038
Theatre/Critical Sector

Role Overview

You will service and support diagnostic laboratory instruments across Cambridge and Midlands area, providing repairs, installations, and preventative maintenance to ensure optimal instrument uptime.

Company Information

Zenopa is partnering with a global leader in in vitro diagnostics (IVD). Our client is renowned for their immunodiagnostic and molecular diagnostic products, striving to maximize growth in sales while maintaining high standards of customer care and product quality.

Role Requirements

Provide remote technical support to resolve customer issues
Attend customer sites to perform repairs and troubleshooting
Carry out preventative maintenance and system upgrades
Support installation, decommissioning, and system interfacing
Maintain parts stock and ensure accurate inventory tracking
Log all technical service actions and manage related admin tasks

Person Specifications

Bachelor’s degree or HNC/HND in engineering or related field
Minimum 2 years’ experience as a field service engineer in a medical lab environment
Full UK driving licence

Package

Annual bonus scheme
Company vehicle
Private medical insurance
Pension scheme
25 days holiday plus bank holidays

Locations

Accrington
Ashton-under-Lyme
Blackburn
Burnley
Darwen
Oldham
Rochdale
Previous Listing
Date Updated
08 Dec 2025
Job reference
74760
Categories
Full Time
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Hiring contacts
Eddie 3x4 2024
Eddie Baxter
01494 818 038
Expertise: Chemistry, Life Science, Physics, Service Engineering
This role has been filled

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Role Details

The Zenopa Salary Guide is based on Zenopa industry experience, it is not specific to this particular job, but it is useful to provide you indicative information and enable you to find jobs when searching salary bands. Individual jobs salary ranges are frequently not released into the public domain, this will be released to you upon application.

Why Zenopa?

We aim to operate and maintain the following set of core values

Group people cartoon
01

We liaise on your behalf

Required equipment, e.g. cars, laptops, mobiles, we negotiate with the employer source and manage these on your behalf.

02

Solid Industry Relationships

Our recruitment teams have built relationships with some of the UK’s most prestigious pharmaceutical companies

03

High Success Rate

Our structured recruitment approach allows us to deliver consistently successful outcomes for both clients and candidates, supporting long-term placements and repeat partnerships.

04

Systems that work for you

As an ISO 9000 organisation we have fully defined systems that are regularly audited. You can be assured we consistently following processes that deliver for all.