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Field Service Engineer
Medical Devices & Equipment
Engineers Field & Depot
Medical Imaging
London
£40,000 - £44,000
Imaging
Role Overview
We are seeking a Field Service Engineer to join a specialist service team supporting advanced medical devices within hospital environments across London. This role combines hands-on engineering with clinical application support, focused on ensuring systems are installed, maintained, and performing reliably in real-world settings.
Working closely with healthcare professionals, you will take ownership of system performance in your region, applying structured fault-finding, preventative maintenance, and user support to ensure devices operate safely, consistently, and in line with specification.
Company Information
Our client is an independent medical technology manufacturer and part of a globally recognised group, specialising in high-precision shockwave and medical imaging systems. With a strong engineering heritage, they are a leading supplier of extracorporeal shock wave lithotripsy systems in the UK, delivering technically robust solutions into clinical environments.
The organisation promotes a quality-focused and engineering-led culture, where reliability, validation, and continuous improvement are central to how systems are developed and supported. Teams work collaboratively across engineering, clinical, and service functions, with a clear emphasis on maintaining high standards in both product performance and customer support.
Role Requirements
Carry out maintenance and servicing of lithotripter, X-ray, and ultrasound systems, ensuring consistent system performance and reliability.
Install new systems and manage the safe decommissioning of existing equipment within clinical environments.
Provide structured clinical application training to urologists and clinical staff, supporting correct system use.
Maintain regular communication with customers, ensuring service activities are clearly understood and issues are resolved effectively.
Work closely with hospital staff, clinical engineers, and internal teams to support equipment implementation and ongoing operation.
Troubleshoot and diagnose electro-mechanical faults, ensuring all service, repair, and documentation activities are completed accurately and in line with defined procedures.
Person Specifications
Qualified Engineer or equivalent experience within a medical device or field service environment
Strong electro-mechanical fault-finding and diagnostic capability.
Experience working on capital medical equipment within hospital environments.
X-ray or diagnostic imaging experience is highly desirable.
Strong IT skills, including system connectivity knowledge such as networking and DICOM/HL7 (advantageous)
Excellent communication skills, with the ability to work directly with clinical staff.
Self-motivated and able to work independently with minimal supervision.
Well organised, with the ability to manage multiple service activities effectively.
Full UK driving licence required.
Willingness to travel extensively within the role.
Package
£38,000 – £40,000 (dependent on experience).
Annual performance-based bonus.
Fully expensed company car.
All business expenses covered.
22 days holiday + bank holidays.
NEST pension scheme.
Laptop and mobile phone provided.
Full PPE provided.
Ongoing training and support, including international training opportunities.
If you are looking for a field-based engineering role where you can take ownership of system performance, work closely with clinical teams, and contribute to the reliable operation of advanced medical devices, we encourage you to apply.
Unless stated otherwise, candidates applying for UK-based positions must already be authorised to work in the UK.
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Locations
Aldershot
Amersham
Ashford
Aylesbury
Banstead
Barnet
Basildon
Basingstoke
Beckenham
Benfleet
Bexley
Bishop's Stortford
Borehamwood
Bracknell
Brent
Brentwood
Bromley
Broxbourne
Camberley
Camberwell
Camden
Carshalton
Caterham
Chelmsford
Chertsey
Chessington
Chigwell
City of London
Clapham
Crawley
Croydon
Dagenham
Dartford
Deptford
Dunstable
Ealing
East Central London
East London
Egham
Enfield
Epsom
Fulham
Gatwick
Gravesend
Grays
Greenford
Greenwich
Guildford
Hackney
Haringey
Harlow
Harpenden
Harrow
Hatfield
Hayes
Haywards Heath
Hemel Hempstead
Hertford
High Wycombe
Hitchin
Hornchurch
Horsham
Ilford
Islington
Kingston-upon-Thames
Leatherhead
Leighton Buzzard
Lewisham
Leyton
Loughton
Luton
Maidenhead
Maidstone
Marlow
Medway
Mitcham
Morden
Newbury
North London
North West London
Northolt
Orpington
Pinner
Purley
Putney
Radlett
Rayleigh
Reading
Redhill
Richmond upon Thames
Rickmansworth
Romford
Royston
Ruislip
Sevenoaks
Sidcup
Slough
South East London
South West London
Southall
Southend-on-sea
St Albans
Staines
Stevenage
Stratford
Sutton
Tonbridge
Tunbridge Wells
Twickenham
Upminster
Waltham Cross
Walthamstow
Wandsworth
Watford
Welwyn
Wembley
West Central London
West London
Westminster
Wickford
Wimbledon
Windsor
Woking
Wokingham
Date Updated
08 Apr 2026
Job reference
75642
Categories
Full Time
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Hiring contacts
Fenton Short
Expertise:
Analytical Science, Chemistry, Dental, Life Science, Medical Devices, Physics, Service Engineering
Bilal Hussain
Expertise:
Chemistry, Medical Devices, Physics, Service Engineering
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