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Service Engineer
Role Overview
You will be mainly responsible for covering the South-East England traveling to customer sites 3-4 days a week (1-2 days working from home) supporting the HPLC and immunology product line with servicing, maintenance, repairs and technical support.
Company Information
Zenopa have partnered with a diversified life science company specializing in biomolecular separation instruments and clinical analysers. The company offers a comprehensive range of products, including analytical HPLC columns, chromatographic resins, GPC instruments, and automated immunoassay analysers. With a global presence, they serve clients across various sectors, including biotechnology and pharmaceuticals, providing solutions for research and quality control applications.
Role Requirements
Provide comprehensive maintenance and service for instrumentation and appropriate software.
Provide telephone assistance and field visits where and when required throughout the assigned region and when required throughout the UK.
Instrument installations for new accounts, upgrades, demonstrations, evaluations and basic operator training and de-installations.
Preventive maintenance visits and breakdown coverage.
Man the hotline on a rotational basis.
Person Specifications
Background in IVD or HPLC is desirable.
Life Science degree or equivalent preferably in biology, chemistry and / or Engineering degree or equivalent in experience.
Technical ability and experience in fault diagnosis.
Strong electro-mechanical background.
Ability to use the instruments and show how they are used.
Package
Bonus 8-15%.
Company Car (Multiple hybrid options available including Hyundai).
BUPA Private Healthcare.
Retirement cover – 8% employer contribution.
25 days Annual Leave + bank holidays (Extra day for every year after 5 years served. (Max 30 days).
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Locations
We aim to operate and maintain the following set of core values