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Business Development Executive - German Speaking
Role Overview
You will focus on quality interactions, aiming to enhance every experience for all, regardless of if they are new customer or part of our loyal customer base. The role will focus on delivering a great service to both our internal and external stakeholders.
Company Information
Zenopa have partnered with a leading supplier of veterinary consumables and equipment, offering over 7,000 product lines. Established in 1992, the company has grown into a trusted partner for veterinary professionals, providing cost-effective and sustainable solutions. With a commitment to quality and customer-focused service, they deliver products across various sectors, including companion animals, equine, livestock, and exotic animals. Their extensive UK inventory ensures rapid response times and reliable delivery.
Role Requirements
Onboard new German veterinary clinics and provide account management support.
Respond to customer queries via phone and email in both English and German.
Achieve KPIs related to customer satisfaction and outbound telephony activity.
Engage proactively with potential and less regular customers to drive growth.
Take ownership of your personal development path with guidance from your team.
Maintain regular communication with customers through verbal, written, and electronic means.
Person Specifications
German speaker – C1 Level.
Able to commute to Stockport 5x per week.
Good telephone manner.
Package
Basic Salary.
Commission.
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Locations
We aim to operate and maintain the following set of core values