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Field Service Engineer
Company Information
Zenopa are partnered with a UK-based dental company with over 45 years of experience focused on providing dental practices with equipment and full surgery solutions rather than being a patient-facing clinic.
It designs and installs dental surgeries, supplies dental equipment, and offers ongoing maintenance, training, and technical support for dental professionals. It operates across multiple UK locations and is known for combining modern dental technology with practice design and refurbishment services.
Role Requirements
· Provide field-based service, installation, maintenance, and support for a range of advanced dental and veterinary technologies across the UK
· Work primarily with exclusive product lines including:
– Low-dose 3D X-ray systems (veterinary applications)
– Dental laser systems
– X-ray devices (including remote testing capability)
· Deliver high-quality technical support to customers, ensuring minimal downtime and strong service outcomes
· Travel nationally to customer sites, with a focus on established customer base in the South of the UK
· Conduct product testing, preparation, and some technical work from home
· Support continuous improvement by feeding back field insights to internal teams
· Identify potential sales opportunities and communicate leads to the commercial team where appropriate
· Complete accurate service reports, documentation, and system updates following site visits
Person Specifications
– Minimum Level 3 qualification in Electrical Engineering
– Military engineering experience is desired
– Exposure to service enviroments
Package
Base salary up to £55k
Discretionary pefromance bonus
Company van
Private Healthcare
25 days AL + BH
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Locations
We aim to operate and maintain the following set of core values